Здравейте, имах акаунт в казиното със следния имейл. Направих депозит в едно от препоръчаните казина чрез Fun ID, по-специално в Librabet. Депозирах сума от 40 евро. Fun ID обяви, че като направите първи депозит с посочения метод на плащане, ще получите 200% бонус и някои безплатни завъртания. Въпреки това, когато влязох в казиното, отидох да активирам бонуса от раздела за бонуси и там нямаше нищо. Впоследствие говорих с поддръжката на казиното и те ме информираха, че не отговарям на определени критерии, за да получа бонуса. Казах добре, ще играя с депозираната сума и няма да депозирам пари отново, защото изглеждаше като измама. Веднага след като избрах игра и натиснах първото завъртане, получих съобщение, че акаунтът ми е блокиран. Пробвах с други доставчици и всеки път получавах подобно съобщение. Комуникирах с тяхната поддръжка в чата, показах им моя проблем и те продължиха да ми казват, че поради смяна на смяна ще ме прехвърлят на друг представител. Това се случи 4-5 пъти в един ден. През следващите дни се опитах да говоря и с казиното, но или това, което описах, щеше да се случи, или тяхната поддръжка не беше налична, докато най-накрая някой се зае с проблема ми и ми каза, че не мога да направя теглене, защото трябва да заложете депозираната сума x1, нещо, което очевидно не можех да направя, тъй като бях баннат по това време. По-късно ми казаха, че съм дублиран потребител и вече нямам достъп до акаунта си. Те ми изпратиха имейл с инструкции и някои подробности, необходими за тегленето. Минаха 2 седмици, а аз все още не съм получил парите си обратно. Основният проблем сега е, че Fun ID създава акаунт в казино с вече съществуващи данни, причинявайки цялото това объркване и как казиното приема регистрация със същите данни; след депозита закриват сметката и, разбира се, не ви дават 200% бонус. Не знам какво точно трябва да се направи. Говорих и с поддръжката на Fun ID и те ме информираха, че не могат да направят нищо и че това е проблем на Librabet. Вярвам, че както моят преглед на казиното, така и методът на плащане, предлагащ невалидни промоции, заслужават 0,5/10 звезди. Наистина не си струва да инвестирате дори 0,50 € в това казино или да продължите с този метод на плащане. Това е ИЗМАМА.
Hello, I had an account at the casino with the following email. I made a deposit at one of the recommended casinos through Fun ID, specifically at Librabet. I deposited an amount of 40 euros. Fun ID advertised that by making a first deposit with the specified payment method, you would receive a 200% bonus and some free spins. However, when I accessed the casino, I went to activate the bonus from the bonus section, and there was nothing there. Subsequently, I spoke with the casino's support, and they informed me that I didn't meet certain criteria to receive the bonus. I said okay, I would play with the deposited amount and wouldn't deposit money again because it seemed like a scam. As soon as I chose a game and pressed the first spin, I received a message that my account was blocked. I tried other providers, and I received a similar message each time. I communicated with their chat support, showed them my issue, and they kept telling me that due to a shift change, they would transfer me to another representative. This happened 4-5 times in the same day. I tried on the following days to speak with the casino as well, but either what I described would happen, or their support was not available until finally someone dealt with my problem and told me that I couldn't make a withdrawal because I needed to wager the deposited amount x1, something I obviously couldn't do since I was banned at the time. They later told me I was a duplicate user and no longer had access to my account. They sent me an email with instructions and some details required for the withdrawal. It's been 2 weeks, and I still haven’t received my money back. The main issue now is that Fun ID creates an account at a casino with details already existing, causing all this confusion, and how the casino accepts registration with the same details; after the deposit, they close the account and, of course, do not give you the 200% bonus. I don't know exactly what needs to be done. I also spoke with Fun ID support, and they informed me that they can't do anything, and that it's a Librabet issue. I believe that both my review of the casino and the payment method offering invalid promotions deserve 0.5/10 stars. It truly isn’t worth investing even 0.50€ in this casino or proceeding with this payment method. It’s a SCAM.
Χαίρεται είχα λογαριασμό στο καζίνο με το παρακάτω μέιλ έκανα κατάθεση σε ένα από τα προτεινόμενα καζίνο του fun I’d το librabet έκανα κανονικά την κατάθεση μου στο ποσό τον 40 ευρώ από το fun I’d λέγανε ότι κάνοντας πρώτη κατάθεση με τον συγκεκριμένο τρόπο πληρωμής έχεις ένα μπόνους 200% και κάποια free spins όταν μπήκα στο καζίνο πήγα να ενεργοποιήσω το μπόνους από την ενότητα τον μπόνους και δεν υπήρχε κάτι εκεί στην συνέχεια μίλησα με την υποστηρίξη του καζίνο και μου λέγανε ότι δεν πληρώ κάποιες προδιαγραφές για να πάρω το μπόνους είπα οκ θα παίξω τα λεφτά τις κατάθεσης μου και δεν θα ξανά βάλω λεφτά στο καζίνο γιατί είναι απάτη μόλις επέλεξα παιχνίδι πάτησα πρώτο spin και μου έβγαλε ένα μήνυμα ότι λογαριασμός μου είναι αποκλεισμένος δοκίμασα και άλλου παρόχους και μου έβγαζε ένα παρόμοιο μήνυμα καν μίλησα με το τσατ τους έδειξα το πρόβλημα μου και απλά μου λέγανε λόγο αλλαγής βάρδιας θα σας περάσω σε άλλων εκπρόσωπο αυτό έγινε 4-5 φορές την ίδια μέρα προσπάθησα και και τις επόμενες μέρες να μιλήσω με το καζίνο αλλά η θα γινόταν αυτό που σας περιγράφουν λίγο ποιο πάνω η δεν θα ήταν διαθέσιμη η υποστιριξει μέχρι που κάποιος ασχολήθηκε με το πρόβλημα μου και μου είπε ότι δεν γίνεται να κάνω ανάληψη επειδή πρέπει να τζιράρο χ1 το ποσό τις κατάθεσης μου πράγμα το οποίο φυσικά δεν μπορούσα να κάνω διότι ήμουν σε κάποιο μπαν στην συνέχεια μου είπαν ότι είναι διπλότυπος χρήστης και δεν έχω την δυνατότητα πλέον να συνδεθώ στον λογαριασμό μου μου στείλανε ένα μέιλ με κάποιες οδηγίες και για κάποια στοιχεία που χρειάζονται για να κάνουν την ανάληψη έχουν περάσει 2 εβδομάδες και δεν έχω λάβει ακόμα τα χρήματα μου πίσω το θέμα τώρα ποιο είναι πως το fun I’d κάνει λογαριασμό σε καζίνο με ήδη υπάρχον λογαριασμό με τα ίδια στοιχεία και γίνεται όλο αυτό το μπέρδεμα και πως το καζίνο δέχεται την εγγραφή στα ίδια στοιχεία και αφού κανείς την κατάθεση σου λέει κλείνει τον λογαριασμό και βέβαια δεν σου δίνει και το μπόνους 200% δεν ξέρω τι ακριβώς πρέπει να γίνει νίκησε και με την υποστήριξη του fun id και μου είπαν ότι δεν μπορούν να κάνουν κάτι και ότι είναι θέμα του librabet νομίζω ότι και στις δυο περίπτωση η κριτική μου για το καζίνο αλλά και για τον τρόπο πληρωμής που δίνει προσφορές που δεν ισχύουν είναι 0,5/10 αστέρια πραγματικά δεν αξίζει να βάλετε ούτε 0,50 € στο συγκεκριμένο κάζινο αλλά ούτε και στον τρόπο πληρωμής είναι ΑΠΑΤΗ
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