https://casinoguru-it.com/de/forum/beschwerde-diskussion/rabona-zahlt-nicht--hinhalte-taktiken-und-ai-support?utm_medium=email&utm_source=system&utm_campaign=forum&utm_term=01-08-2024#post -125771
Опит за теглене №1 Банков превод: 17.07.2024г
Отменено на 21.07.2024 г., според поддръжката, поради технически проблеми.
Опит за теглене №2 Банков превод: 21.07.2024г
Отменен на 25.07.2024 г., според поддръжката, уж поради моята банка, за което бях информиран едва по-късно.
Проверих в моята банка, никога не е имало опит за прехвърляне на средства.
Опит за теглене № 3 Крипто: 25.07.2024 г
31.07.2024: Изявление за подкрепа
(12:22:57) Еулалия
Разбирам напълно вашата гледна точка и поради тази причина бих искал да ви успокоя, че плащането ще бъде финализирано днес или утре.
Сега е 02.08.2024 г. и все още не съм получил тегленето си.
Заявил съм и запазил всеки чат с поддръжката, имам скрийншотове на опитите за теглене, документирал съм всичко; очевидно е, че бавят.
Това е само около €230, а казиното отказва да изплати, невероятно.
https://casinoguru-it.com/de/forum/beschwerde-diskussion/rabona-zahlt-nicht--hinhalte-taktiken-und-ai-support?utm_medium=email&utm_source=system&utm_campaign=forum&utm_term=01-08-2024#post-125771
Withdrawal Attempt No. 1 Bank Transfer: 17.07.2024
Cancelled on 21.07.2024, according to support, due to technical issues.
Withdrawal Attempt No. 2 Bank Transfer: 21.07.2024
Cancelled on 25.07.2024, according to support, supposedly due to my bank, which I was informed of only later.
I checked with my bank, there was never any attempt to transfer funds.
Withdrawal Attempt No. 3 Crypto: 25.07.2024
31.07.2024: Support statement
(12:22:57) Eulalia
I completely understand your point of view and for this reason I would like to reassure you that the payment will be finalized today or tomorrow.
It is now 02.08.2024, and I still have not received my withdrawal.
I have requested and saved every chat with support, I have screenshots of the withdrawal attempts, I have documented everything; it's blatantly obvious that they are stalling.
It's only about €230, and the casino refuses to pay out, unbelievable.
https://casinoguru-it.com/de/forum/beschwerde-diskussion/rabona-zahlt-nicht--hinhalte-taktiken-und-ai-support?utm_medium=email&utm_source=system&utm_campaign=forum&utm_term=01-08-2024#post-125771
Auszahlungsversuch Nr. 1 Bank-Überweisung: 17.07.2024
Stornierung am 21.07.2024, laut Support technische Probleme.
Auszahlungsversuch Nr. 2 Bank-Überweisung: 21.07.24
Stornierung am 25.07.2024, laut Support, was nun später auch erst mit mir so Kommuniziert wurde, wegen meiner Bank angeblich.
Ich habe bei meiner Bank nachgefragt, es gab nie einen Überweisungsversuch.
Auszahlungsversuch Nr. 3 Krypto: 25.07.24
31.07.2024: Support Aussage
(12:22:57) Eulalia
I completely understand your point of view and for this reason I would like to reassure you that the payment will be finalised today or tomorrow.
Nun ist der 02.08.2024, ich habe immer noch keine Auszahlung.
Ich habe mir jeden Chat mit dem Support schicken lassen, ich habe Sceenshots von den Auszahlungsversuchen, ich habe alles dokumentiert, das ist mega offensichtlich eine Hinhaltetaktik.
Es geht nur um 230€ und das Casino will nicht auszahlen, unfassbar.
Автоматичен превод: