CBet Casino - Сметката на играча е затворена с оставащите средства.

This casino, after I started winning, abruptly closed my account without any reason. There was a pending withdrawal of 221 USDT and 31,000 ARS in the account. When I tried to speak with customer support, they sent me a generic message and blocked me from the chat. First, they delayed my withdrawals and now this.

Este casino al ir ganandole, sin razon cerro mi cuenta con un retiro pendiente de 221 USDT y 31000 ARS en la cuenta. Al intentar hablar con el soporte me mandaron un mensaje generico y me bloquearon del chat. Primero me demoraban los retiros y luego esto.

Dear aebenega,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

Could you please advise if you've ever received any winnings from this gambling establishment? If possible, please post here a screenshot of your withdrawal history.

Thank you in advance for your cooperation and reply.

Best regards,

Kristina

I recieved winnings from this casino,and I cant post my withdrawal history because the casino blocked my account with money in it.

Dear aebenega,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue, however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of CBet Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from this casino. I wish I could be of more help.

The casino can reopen this complaint anytime.