Добър вечер, нещо подобно не е вярно, нека започнем отначало, тъй като казват, че е добро казино и че има страхотно представяне!!
1: като сериозна компания, доставчик на хазартни игри.. когато направих първото си теглене, те го отмениха, без дори да знаят защо го отмениха!! Дори чатът на живо е просто да съществува, той не ви помага никъде! Какъвто и проблем да им кажеш, те казват, че ще го изпратим в съответния отдел! Чакате цели два дни да ви напишат съобщение, което няма смисъл! И същност! 2: след като ги попитах отново какъв е проблемът! Те ми отговориха след един ден отново с имейл, че най-накрая е необходима идентификация! Искам да кажа, казаха, че не е необходимо, ако сумата е по-голяма от 500 евро. Те самите го казват! 3: Започвам да правя идентификация, те ме помолиха да направя 7 снимки с различни пози, с лаптопа зад главата ми, на първата се вижда казиното, на втората се вижда казиното и отвореният чат! Почистете отзад! След това пак същото да запазя мобилните да запазя картите ми поискаха потвърждение че съм собственик на банката бях направил депозит дадох го проследих всичко! Направих всичко, както искаха! След като свърша с тези! Започвам чат на живо с ПОЛ, той каза, че всичко е наред и сега просто трябва да изчакате да прегледат вашата лична карта! Той ми каза, че ще отнеме 5 дни!! След като чаках, минаха 5 дни и все още не ми дадоха отговор! Изпращам отново съобщение и ми отговаря друг представител, който нямаше представа какво казва! Господинът на име Нико ми каза, че са ми изпратили имейл, че карта липсва. Лъжа! Простото извинение, защото бях дал картата! Но първо ми каза, че са ми изпратили съобщение, че имат нужда от още документи! И му казах къде ме пратиха, че нищо не виждам? Той я потърси, аз му обясних, че съм изпратил тази картичка! До PAUL, след като го разгледа и видя, че съм прав, той ми каза, че сега ще чакате отново отговор от съответния отдел!! :4 първо да започнем отначало те направиха всичко по силите си да не ми дадат оттегляне! Те се опитваха да ме накарат да играя с тях и да загубя парите! Но аз не съм пристрастен, те са си паднали по грешния човек! След като видяха, че нищо не се случва, изиграха последната си карта! Направиха фалшиво обвинение срещу мен, изпратиха ми имейл, че имам други акаунти! Казах ли им, че искам доказателство? За иска, който предявявате срещу мен, все още нямат отговор на имейлите ми, защото много добре знаят, че това, което казват, е лъжа. Влагам си парите и ги искам обратно, иначе ще вкарам баща ми, който има връзки с Кипър и чужбина и ще съдя за измама. Сигурен ли си, че няма да остане така, че ще съберем много? доказателства срещу тази компания, която има казино и нещо друго, но заедно братя казино. Не са 900 евро, много се ядосах от измамата, която правят и че си играят с психологията на света! Мислят ни за глупави, че не разбираме какво точно правят. Ще събера други хора, които имат същия проблем тук в Guru и ще направим законови процедури, такива казина трябва да бъдат затворени много скоро! Чакам отговор с доказателство за IP и всичко, което казват, ако не вкарат парите, ще се заведе дело, разбрахме кой стои зад въпросната фирма! Благодаря ви много 🙏 Гуру, че ни позволи да покажем на света, че това може да се направи! Благодаря ти много
Good evening, something like that is not true, let's start from the beginning since they say it is a good casino and that it has a great performance!!
1: as a serious company the provider of gambling games.. when I made my first withdrawal they canceled it without even knowing why they canceled it!! Even the Live chat is just to exist it doesn't help you anywhere! Whatever problem you tell them, they say we will send it to the relevant department! You wait one to two whole days for them to write you a message that makes no sense! And substance! 2: after I asked them again what the problem is! They responded to me after a day again with an Email that identification is finally needed! I mean, they said that it is not necessary if the amount is greater than 500 euros. They say so themselves! 3: I start to do the identification, they asked me to take 7 photos with different poses, with the laptop behind my head, the first showing the casino, the second showing the casino and the chat open! Clean from behind! Then again the same to keep the mobiles to keep the cards they asked me for confirmation that I am the owner of the bank I had made a deposit I gave it I followed everything! I did everything as they wanted! After I'm done with these! I start Live Chat with PAUL, he said everything is fine and now you just have to wait for them to review your ID! He told me it will take 5 days!! After I waited, 5 days passed and they still haven't given me an answer! I message again and another representative answers me who had no idea what she was saying! The gentleman named Nico was telling me that they sent me an Email that a card is missing Lie! The simple excuse because I had given the card! But at first he told me that they texted me that they need some more papers! And I told him where they sent me because I don't see anything? He looked for it, I explained to him that I have sent this card! To PAUL after looking into it and seeing that I am right he told me that now you will wait for an answer from the relevant department again !! :4 first of all let's start from the beginning they did everything in their power not to give me withdrawal! They were trying to push me to play them and lose the money! But I'm not addicted, they fell for the wrong person! After seeing that nothing was happening they played their last card! They made a false accusation against me, they sent me an Email that I have other accounts! I told them I want proof? For the claim you are making against me, they still do not have an answer to my emails because they know very well that what they are saying is a lie. I put my money in and I want it all back, otherwise I will put my father who has connections with Cyprus and abroad and will sue for fraud. Are you sure it won't stay like this we will collect a lot? evidence against this company that has casinoin and something but together casino brothers. It's not the 900 euros, I got really angry with the deception they do and that they play with the psychology of the world! They think we are stupid that we don't understand what they are doing exactly I will gather other people who have the same problem here in Guru and we will make it legal procedures such casinos should be closed very soon! I'm waiting for a reply with evidence of IP and everything they say if they don't put the money, a lawsuit will be filed, we have found out who is behind the company in question! Thank you so much 🙏 Guru for letting us show the world it can be done! Thank you very much
Καλησπέρα κάτι τέτοιο δεν ισχύει ας το πάρουμε από την αρχή αφού λένε ότι είναι καλό καζίνο και ότι έχει μεγάλη απόδοση!!
1: σαν σοβαρή εταιρία οι πάροχος παιγνίων τζόγου.. όταν έκανα την πρώτη ανάληψη μου την ακύρωσαν χωρίς να ξέρουν και οι ίδιοι γιατί την ακύρωσαν!! Ακόμη και το Live chat είναι απλά για να υπάρχει δεν σε βοηθάει πουθενά! Ότι πρόβλημα και να τους πεις σου λένε θα το στείλουμε στο αρμόδιο τμήμα! Περιμένεις μια με 2 μέρες ολόκληρες για να σου γράψουν ένα μήνυμα που δεν έχει νόημα! Και ουσία! 2: αφού τους ξανά ρώτησα ποίο είναι το πρόβλημα! Μου απάντησαν μετά από μια μέρα ξανά με ένα Email ότι τελικά χρειάζεται ταυτοποίηση! Εννοώ έλεγαν ότι δεν χρειάζεται σε περίπτωση αν το ποσό είναι μεγαλύτερο τον 500 εύρο. Το λένε και οι ίδιοι! 3: αρχίζω να κάνω την ταυτοποίηση μου ζήτησαν να βγάλω 7 φωτογραφίες με διαφορετικές πόζες να έχω το λάπτοπ πίσω από το κεφάλι οι πρώτη να φαίνεται το καζίνο οι 2 να φαίνεται το καζίνο και το τσατ ανοιχτό! Από πίσω καθαρά! Μετά ξανά το ίδιο να κρατάω τα κινητά να κρατάω της κάρτες μου ζήτησαν βεβαίωση ότι είμαι ο κάτοχος της τράπεζας που είχα κάνει κατάθεση τα έδωσα ακολούθησα τα πάντα! Έκανα τα πάντα όπως ήθελαν! Αφού τελείωσα με αυτά ! Αρχίζω να μιλάω με το Live Chat με τον PAUL, μου είπε ότι όλα είναι καλά και τώρα απλά πρέπει να περιμένεις να εξετάσουν την ταυτοποίηση σου! Θα πάρει μου είπε 5 μέρες !! Αφού περίμενα πέρασαν 5 μέρες και δεν μου είχαν δώσει απάντηση ακόμη ! Στέλνω μήνυμα ξανά και μου απαντάει ένας άλλος εκπρόσωπος που δεν είχε ιδέα τη έλεγε! Ο κύριος με όνομα Nico μου έλεγε ότι μου έστειλαν Email ότι λείπει μια κάρτα Ψέμα! Οι απλός δικαιολογία γιατί την κάρτα εγώ την είχα δώσει! Αλλά στην αρχή μου είπε ότι μου έστειλαν μήνυμα ότι χρειάζονται υπόλοιπα χαρτιά! Και του είπα που μου έστειλαν γιατί εγώ δεν βλέπω τίποτα? Το έψαξε του εξήγησα ότι οι κάρτα αυτήν την έχω στείλει! Στον PAUL αφού το εξέτασε και είδε ότι έχω δίκιο μου είπε ότι τώρα θα περιμένεις απάντηση από το αρμόδιο τμήμα ξανά !! :4 πρώτα από όλα ας το πάρουμε από την αρχή έκαναν ότι μπορούσαν από το χέρι τους για να μην μου δώσουν την ανάληψη! Προσπαθούσαν να με ωθήσουν να τα παίξω και να χάσω τα λεφτά! Εγώ όμως δεν είναι εθισμένη έπεσαν σε λάθος άνθρωπο! Αφού είδαν ότι δεν γινόταν τίποτα έπαιξαν το τελευταίο τους χαρτί! Βγάλανε ψεύτικη κατηγορία εναντίον μου μου στείλανε Email ότι έχω και άλλους λογαριασμούς! Τους είπα θέλω αποδείξεις? Για τον ισχυρισμό που κάνετε εναντίον μου , ακόμη δεν έχουν απάντηση στα Email μου γιατί ξέρουν πολύ καλά ότι είναι ψέματα αυτά που λένε εγώ έβαλα τα λεφτά μου και τα θέλω πίσω όλα αλλιώς θα βάλω τον πατέρα μου που έχει διασυνδέσεις με Κύπρο και εξωτερικό και θα υποβάλει μήνυση για απάτη. Να είναι σίγουρη ότι δεν θα μείνει έτσι αυτό θα μαζέψουμε πολλά; στοιχεία εναντίον αυτόν τον εταιριών που έχει το casinoin και κάτι αλλά μαζί καζίνο αδέλφια. Δεν είναι τα 900 εύρο νευρίασα παρά πολύ με την εξαπάτηση που κάνουν και ότι παίζουν με την ψυχολογία του κόσμου! Νομίζουν ότι ήμαστε χαζή ότι δεν καταλαβαίνουμε τη κάνουν ακριβώς θα μαζέψω και άλλους ανθρώπους που έχουν το ίδιο πρόβλημα εδώ μέσα στο Guru και θα κάνουμε της νόμιμες διαδικασίες τέτοια καζίνο πρέπει να κλείσουν πολύ σύντομα! Περιμένω απάντηση με στοιχεία αποδείξεις IP και όλα όσα λένε εάν δεν βάλουν τα λεφτά θα υποβληθεί μήνυση είδη έχουμε βρει ποιός είναι από πίσω από την εταιρία την συγκεκριμένη! Ευχαριστώ πολύ 🙏 Guru που μας αφήνετε να δείχνουμε στον κόσμο τη γίνεται! Ευχαριστώ πολύ
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