Imperial Wins Casino Review

wouldn't even give this casino 1 star. I'd rather give it a -1. Useless customer service. Crypto deposits I've had to wait up to 3 days for them to sort it out. Then they gave me a "VIP" status after my complaint which meant "lightning fast" withdraws which took over 3 days to get. Communication is bad. They repeat everything from a script. They are just the worst. Don't use them!!

I received a promotion of 5000 CLP for registration and email verification, the rellover is x50, I managed to do the rellover with a balance in my favor of $100,000 CLP, when I want to make the withdrawal (despite having sent my documents) it tells me that I must deposit 10,000 CLP to withdraw, I make the deposit and the withdrawal is sent, but my account is not verified yet, then after a few days I see my account that is still unverified and I have a balance of 10,000 and when speaking to the chat they tell me that during the rellover my bet was more than allowed by them and they took away the balance leaving only the deposit made by me, money that I could not withdraw and I lost in the same casino because my account was not verified and I could not withdraw. More than 1 week has passed and I have not received a response from my verification, which gives me the impression of data theft and unfair clauses. The only good thing is that it offers constant spins and a chance to stop without losing, but I find it impossible to withdraw money. I wouldn't play at this casino again, nor at any of its partners, such as boocasino, galacticwins, or bcasino. Don't waste your money.

Me llegó una promoción de 5000 clp por registro y verificación de mail, el rellover es de x50, logré hacer el rellover con un saldo a favor de $100.000 clp, cuando quiero hacer el retiro (pese a haber enviado mis documentos) se me indica que debo depositar 10.000 clp para retirar, hago el deposito y se envía el retiro, pero mi cuenta no se encuentra verificada aún, luego pasado unos días veo mi cuenta que aún se encuentra sin verificar y tengo un saldo de 10.000 y al hablar al chat me indican que durante el rellover mi apuesta fue más de lo permitido por ellos y me quitaron el saldo dejando solo el deposito realizado por mí, dinero que no pude retirar y perdí en el mismo casino porque no tenía mi cuenta verificada y no podía retirar. Ha pasado más de 1 semana y no he recibido respuesta de mi verificación, lo que me da la impresión de robo de datos y cláusulas injustas. Lo único bueno es que da giros constantemente y da chance de etetenerse sin perder, pero veo imposible poder retirar dinero, no volvería a jugar de nuevo en este casino y ninguno de sus socios, como boocasino, galacticwins, bcasino. No pierda su dinero