as the previous speakers pointed out, it´'s really complicated to cash out - what, besides a decent website, is the most important thing when it comes to OCs. Casinoin refuses to proceed payouts with methods previously accepted for deposits, (and this affects not only German players and GlüVst-confusions, as I first suspected). suddenly - and without further information - only Crypto-payouts are accepted. but you need a "verified crypto-wallet", which means that you must deposit 50, - euro (!) equivalent in cryptocurrency on top to "verify" & cash out your winnings. btw: minimum amount that can be withdrawn is 100,- euro (in crypto)...
nightingale i hear you trapsen...
besides that i had a hard time to remove an automatically added bonus on my first deposit via chat support.
support is friendly in general but understaffed as it seems and its not advised to expect more then a friendly shrug.
all in all, this is not a good place for people to play.
not recommended.

this casino is one of few good examples of how a casino should actually work and bring joy to its players Registration takes just a couple of minutes and it’s very easy, as you need to provide only your phone number/an email. The promotions are also quite good and they are regularly updated, you can get almost anything you want, from cashbacks to free spins, especially if you play regularly. For transactions I use Neteller, all deposits and withdrawals were fast. The choice of games here is huge, there are four thousand slots and many card games.

Casino first has a deposit of more than 20 euros, not 19 you say I got the bonus 100% + 100 zeroed quickly I play then again a respectable amount zeroed and this I was not given the 60 spins one spoke Greek to me one said English in the chat confused things now that I did not win does not mean that it is a scam I can not judge it I will play again and I will tell you

To casinoin καταρχάς έχει κατάθεση άνω των 20 ευρώ όχι 19 που λέτε πήρα το μπόνους 100%+100 μηδένισε γρήγορα παίζω μετά ξανά ένα σεβαστό ποσό μηδένισε και αυτο δεν μου δόθηκαν οι 60 περιστροφές μια μου μιλουσαν ελληνικά μια μου έλεγαν αγγλικά στο chat μπερδεμένα πράγματα τώρα ότι δεν κέρδισα δε σημαίνει ότι είναι απάτη δεν μπορώ να το κρίνω θα ξαναπαίξω και θα σας πω

I found this one some time ago. Having tried a few, I feel pretty good about this one. Slots load well, which is the main problem I faced in other ones where a lot are unavailable.. Support is good. Withdrawal almost instant. No complaints here, keep up the good work and dont get worse ;)

Why have you rated casino.guru so much?

The site is a pure scam!

I put 20e, I made 140 and I went to take them out. When I saw that I could not I asked the chat and they told me that I had an open bonus (!!!), while I had no bonus. I was told that I have to turn them x50, something impossible but I managed it in my luck and I made them 350e.

As soon as I went to take them out, it was not possible again!

They say they have an issue with Visa and either through crypto or skrill I could get them out.

I accepted via skrill but the website did not open I do not know gt and so I did it with crypto, while I made a deposit 50e first and now they do not answer me or they answer me after 2 3 hours the same and the same!

In the chat I was told that I will make the deposit and I will be able to withdraw the money immediately. Needless to say, we talked for over 4 hours, because they answered me every half - 1 hour until they got to the point of not answering me!

I entered from another browser I did not register or anything and I sent them a message and Guess! They answered me within 2 minutes!

I told the girl what are you doing, she tells me do what I mentioned above and you will be able to do it.

By and large I did everything they said, and then the chat service tells me, your request has been forwarded to the competent department and we will inform you soon, because when I made a crypto deposit and went to withdraw it, it told me that I can not!

The more you saw them, the more I saw them!

Do not play fraud !!!!!

Για ποιον λόγο το έχετε αξιολόγησει τόσο πολύ εσείς του casino.guru?

Το site είναι μια καθαρή απάτη!

Έβαλα 20ε,τα έκανα 140 και πήγα να τα βγάλω. Όταν είδα ότι δεν μπορούσα ρώτησα το τσατ και με ειπαν οτι είχα ανοιχτό μπόνους(!!!), ενώ δεν είχα κανένα μπόνους. Με ειπαν οτι πρέπει να τα τζιραρω x50, κάτι αδύνατον αλλά τα κατάφερα μέσα στην τύχη μου και τα έκανα 350ε.

Μόλις πήγα να τα βγάλω δεν γινόταν πάλι!

Λένε ότι έχουν θέμα με την Visa κ είτε μέσω crypto η skrill θα μπορούσα να τα βγάλω.

Δέχτηκα μέσω skrill αλλά δεν άνοιγε το website δεν ξέρω γτ και έτσι τα έκανα με crypto, ενώ έκανα μια κατάθεση 50ε πρώτα και τωρα δεν με απαντάνε η με απαντάνε μετά από 2 3 ώρες τα ίδια κ τα ίδια!

Στο τσατ με είχαν πει ότι θα κάνω την κατάθεση και θα μπορώ να τα βγάλω τα λεφτα αμέσως. Περιττό να πω οτι μιλούσαμε πάνω από 4 ώρες, γιατί αυτοί με απαντούσαν ανά μισή - 1 ώρα μέχρι που έφτασαν σε σημείο να μην με απαντάνε!

Μπηκα από άλλο browser δεν έκανα ούτε εγγραφή ούτε τίποτα και τους έστειλα μήνυμα και Μαντέψτε! Με απάντησαν μέσα σε 2 λεπτά!

Είπα στην κοπελιά τι γίνετε, με λεει κάνε αυτά που ανέφερα ποιο πάνω και θα μπορείς να τα βγάλεις.

Με τα πολλά έκανα αυτά όλα που είπαν, και μετά με λεει η εξυπηρέτηση στο τσατ, το αίτημα σου έχει προωθηθεί στο αρμόδιο τμήμα και θα σε ενημερώσουμε σύντομα, γιατί όταν έκανα κατάθεση με κρυπτό και πήγα να κάνω ανάληψη με έλεγε ότι δεν μπορώ!

Όσο τους είδατε εσείς άλλο τόσο τους είδα κ εγω!

Απάτη μην παίζετε!!!!!

Shocking experience.

At the start, no problems. Made deposits and 2 small withdrawals.
Went to make a third withdrawal and it got cancelled 4 times. I contacted customer support and they informed that I couldn't withdraw with my card anymore ( for some undisclosed reason). They informed that I would have to use bitcoin and I don't use that. In the end I never got my withdrawal. They force people to withdraw with methods they are unlikely to have. Very hard to deal with and customer support are terrible. They don't give a crap.

I noticed after that some of my deposits got routed through Russia.

I think this is a scam.

I am satisfied with everything! Support contacts me sometimes with some extremely generous special offers, there are all my favorite games here and many more games to try, once I didn’t get free spins after I used one of daily promotions, but they solved this problem quite quickly after a small chat.