Verde Casino - обща дискусия (страница 17)

Need some assistence here..

I need some assistence here please..

Hello i need some asisstence here please...

Hello,Why no answers all chanels about my situation?

Hello,same story here...

Same story here bro,write me what was the end of this story

Same thing here...

Hello, I am contacting you once again, yesterday I read all the forum posts from verde casino, I noticed that two months ago a player from Italy also complained about the same problem that when the player joined the help chat with his name, messages were written, the same thing happened to me in that chat They demanded from me that I paid €1000 if I want the payments to be unreturned, and I also received an email saying that the person who was online in my name balance will be lost if I don't pay the money, I haven't returned the payment and I haven't gambled in this casino since December 30th, I sent screenshots to the suport chat that it wasn't me, please check the ip address that was used, which device it was used on, I'm very upset about this situation because my balance from €11,000 is shown as €0.15 and my withdravals shows rejected

I am asking for your urgent help regarding this situation, I changed all passwords once more during the conection

@Romi

I ask for your support so that I can reactivate the bonuses and the money I have earned.

verde Casino is not ready for this even though I was blocked for four weeks and therefore had no access to my account

It is not right that I am blocked without reason (I have not violated anything and I am constantly accused of gambling addiction) and that both of my bonuses and the associated money are deleted

it is more than incorrect



@Romi

ich bitte um Unterstützung damit ich die Boni und das erspieltes Geld reaktiviert bekomme.

verde Casino ist nicht dafür bereit obwohl ich vier Wochen lang gesperrt war und daher keinen Zugang zu meinem Account hatte

es ist nicht rechtens das man mich ohne Grund sperrt ( ich habe gegen nichts verstoßen und man mir ständig Spielsucht vorwirft ) und mir die beiden Boni löscht und das dazugehörige Geld

es ist mehr als unkorrekt



I can see that the casino representative is pretty active in your complaints thread, explaining the whole situation and that you receive your payments all good, so hopefully it'll continue like this and you'll be able to get the whole amount.

I am keeping my fingers crossed here for the fastest resolution.🤞

Please stick to your complaint, and surely do not pay any money to anyone. Everything will be solved there through the official channels.

Just mind also the timer. It is not possible to get replies every day either from the casino nor from your complaint resolver and us here on the forum. There have been hundreds of complaints coming in every day, and we need to deal with all of them, you know.

Unfortunately, as we have explained to you in our previous posts, we as forum administrators are not able to do anything about it. Please stick to your ongoing complaint.

Well a week just passed still no answers..no solutions...

Weeks have passed and I still have no solution

bei mir sind Wochen vergangen und noch keine Lösung

hello, it's been another week, no results yet... I think it's not difficult for the casino to look up ip addresses, devices used, etc., I also just noticed that something went wrong, I informed online support imidiately but you didn't respond, I'm asking you to restore my balance because I didnt canceled the payments,i didnt played since december 30, only waiting for payments here Verde casino hello???

Iam asking for help here...

Please stick to the timer on your complaint, and our team will be with you shortly.

I can see that it is pretty active in your complaints thread, and you got some explanations from everyone there.

You will be informed about the next steps soon, when the timer finishes.

I'm just waiting for the second bonus reactivation

Unfortunately, this has been going on for weeks

Ich warte einfach nur auf die zweite Bonus Reaktivierung

das dauert leider seit Wochen

Hi Lane!

I would expect more or less 3 das to get an update.