Revolution Casino - обща дискусия (страница 9)

Good morning. I'm having the same problem with withdrawals at Revolution Casino. Once the 14 days have passed, can I contact you again for help?

Buongiorno . Ho lo stesso problema dei prelievi su revolution casinó. Appena saranno passati i 14 giorni posso scrivervi nuovamente per chiedere aiuto?

Of course, you can complain. However, based on others' experiences, I believe that outside pressure will not have a significant impact. They have always been slow, as you can read in this thread, so please be patient. Perhaps look through user reviews to find faster casinos.

So you have no way to mediate with this casino? Even with complaints, etc.?

quindi voi non avete come mediare con questo casinò ? Anche con reclami ecc ?

We have. However, as you can see in this thread, the casino pays slowly, so no one outside the casino can speed up your withdrawals. This was what I said.

We can keep an eye on it and request information from the casino, but it appears to be counterproductive. As far as I can tell, most players were paid before we even intervened. Did you read this thread?

Maybe this guide 👈 will help you understand what I mean.

Thanks, I'll read the guide. However, what I've seen online is that 90% of the reviews about Revolution are negative and refer to withdrawals not being processed even after months. However, the ones I read on this forum were resolved after a few weeks. That's why I was confident in you and your mediation.

Grazie leggerò la guida. Quello che però ho visto è che su Internet il 90% delle recensioni su revolution sono negative e si riferiscono a prelievi non elaborati anche dopo mesi . Invece quelli letti su questo forum sono stati risolti dopo qualche settimana . Per questo ero fiducioso in voi e in una vostra mediazione .

I see. The thing is that sometimes just the complaint works itself out. Once another complaint is approved and published, the casino is notified about it. However, we do not directly speed up the resolution process, especially when it comes to delayed payouts without any other complications. It is up to the casino to resolve it within their capabilities.

It's great to see you are so well aware of all those things anyway! Best of luck with the complaint, of course!

I got my money. It took a mediator.

Ho avuto i miei soldi. È stato necessario l’intervento di un mediatore.

I'm not sure if I understand, but I hope you get the money.

Greetings

I am currently having a problem with Revolution casino.

It is 14 days from the withdrawal request (2 withdrawals)

Zdravím

Mam aktuálně problem s Revolution casino.

Je to 14 dní od žádosti o vyplacení (2 vybery)

Hi, that's annoying.

If you don't mind, I have a question: what happened in the meantime? Did the casino have any demands or are you in contact? I really hope they said something constructive to you about it.

Feel free to show a screenshot of the chat or email.

Ahoj, to je nepříjemné.

Pokud nevadí, mám dotaz: a co se dělo v mezičase? Mělo kasino nějaké požadavky nebo jste v kontaktu? Vážně doufám, že Ti k tomu něco konstruktivního řekli.

Klidně ukaž screenshot chatu nebo emailu.

Dear Miroslava, thank you for contacting our RevolutionCasino support team! We usually process withdrawal requests within 3 business days, starting from the day after your request or from the last processed withdrawal. Just a note: weekends and public holidays are not included in this time. Once your withdrawal has been processed, you will receive a notification in your profile. It looks like your withdrawal is almost ready and should be processed soon. Thank you very much for your patience!

Vážená Miroslava, ďakujeme, že ste kontaktovali náš tím podpory kasína RevolutionCasino!Žiadosti o výber zvyčajne spracujeme do 3 pracovných dní, počnúc dňom nasledujúcim po vašej žiadosti alebo od posledného spracovaného výberu. Len upozornenie: víkendy a štátne sviatky sa do tejto doby nezapočítavajú. Po spracovaní vášho výberu dostanete upozornenie vo svojom profile. Zdá sa, že váš výber je takmer hotový a mal by byť spracovaný už čoskoro. Ďakujeme veľmi pekne za vašu trpezlivosť!

They communicate all the time, but they always give the same answers over and over again.

Celou dobu komunikují, ale pořád ty stejné odpovědi dokola.

Hi and thanks, so there is no problem with the documents or any further checks, but it is waiting for processing. That is annoying, but on the other hand the easiest situation to solve, unless of course there is something else at play that the automatic response did not mention.

I think that will be revealed in the complaint. Hopefully it won't take long.

Hold on a little longer.

Ahoj a díky, takže tam není žádný problém s dokumenty nebo případnou další kontrolou, ale čeká se na zpracování. To je sice nepříjemné, ale na druhou stranu nejsnáze řešitelná situace, pokud tam samozřejmě není ve hře něco dalšího, co ta automatická odpověď nezmínila.

To se myslím, ukáže v rámci stížnoti. Snad to nebude trvat dlouho.

Vydrž ještě.

Thank you

Děkuji