Ritzo Casino

В неделя, 27 октомври, направих депозит от €20 в казино Ritzo, който загубих веднага. Впоследствие активирах бонус от безплатни завъртания, които ми донесоха €95. По-късно същия ден играх игра с €95 и спечелих €1000. След много игра общата ми сума достигна €1300 и бях информиран, че трябва да заложа €95, умножени по 45. Докато играех, за да изпълня изискването за залагане, достигнах близо 50% напредък, когато внезапно балансът ми беше нулиран на нула и ми казаха, че продължителността на бонуса е 24 часа, което не беше споменато никъде, доколкото видях. Това ми се случи само за 8 часа. Изпратих съобщение чрез чат и те ми казаха, че бонусният период е изтекъл и ми предложиха или 50 безплатни завъртания, или €20 бонус пари, които не получих. Моля, ако някой може да ми помогне или посъветва какво да правя, ще съм благодарен. Имам снимки от нашите разговори като доказателство. Освен това, когато се опитам да изпратя съобщение в чата, те твърдят, че ще бъда актуализиран, а вчера ме блокираха за известно време, докато им изпратя имейл. Моля, ако някой има информация, да ми отговори.

On Sunday, 27th of October, I made a deposit of €20 at Ritzo casino, which I lost immediately. Subsequently, I activated a bonus of free spins that awarded me €95. Later that same day, I played a game with the €95 and won €1000. After much play, my total reached €1300, and I was informed that I needed to wager the €95 multiplied by 45. As I was playing to meet the wagering requirement, I got close to 50% progress when suddenly, my balance was reset to zero, and I was told that the bonus duration was 24 hours, which was not mentioned anywhere as far as I saw. This happened to me in only 8 hours. I sent a message through chat, and they told me the bonus period had expired and offered me either 50 free spins or €20 bonus money, which I did not receive. Please, if anyone can help me or advise on what to do, I would appreciate it. I have photos of our conversations as proof. Additionally, whenever I attempt to send a message in the chat, they claim I will be updated, and yesterday, they blocked me for a period until I sent them an email.. Please, if anyone has any information, respond to me.

Την Κυριακή 27/10 έκανα μιαα κατάθεση των 20€ στο Ritzo casino τα οποία και έχασα κατευθείαν στη συνέχεια ενεργοποίησα ένα μπόνους δωρεάν περιστροφών το οποίο μου έδωσε 95€.Την ίδια μέρα το βράδυ παίζω ένα παιχνίδι με τα 95€ και μου δίνει 1000€.Μετα τα πολλά έφτασε το ποσό 1300 και μου είπαν ότι πρέπει να το τζιραρω τα 95€ ×45.Οσο έπαιζα για να τζιραρω είχα φτάσει κοντά στο 50% του τζιραρισματος και ξαφνικά το με μηδένισαν και μου είπαν ότι το μπόνους έχει διάρκεια 24 ώρες που από ότι είδα δεν αναγράφεται πουθενά.Και πάλι σε εμένα αυτό έγινε στο 8 ώρες.. Με τα πολλά του έστειλα μήνυμα στο τσατ το οποίο μου είπαν ότι έληξε το μπόνους και αν ήθελα 50 δωρεάν περιστροφές η 20€ χρήματα μπόνους ,τα οποία και δεν πήρα. Σας παρακαλώ αν μπορεί να με βοηθήσει κάποιος η να μου πει τι να κάνω..Για όλα αυτά υπάρχουν φωτογραφίες από τις συνομιλίες μας. Επίσης όταν πάω να στείλω μήνυμα στο τσατ μου λένε ότι θα ενημερωθώ και χθες με μπολκαραν για κάποιο διάστημα μέχρι που τους έστειλα μέιλ.. παρακαλώ αν κάποιος γνωρίζει να μου απαντήσει