Добро утро, много ви благодаря за бързия отговор на първо място.
Що се отнася до вашите въпроси, ще се радвам да отговоря.
Първоначално бонусът от 10 безплатни завъртания е от падания и печалби от прагматичната компания за игра, така че всяка получена печалба е незабавно достъпна за теглене.
Казино n1 ми отговори вчера, че ще изпрати подробно завъртанията, които съм направил, но това ще отнеме до 2 месеца.
Моят въпрос е следният
Те ми казаха, че са направили проверка на 11/07 и не са видели, че съм спечелил и аз им казвам, че проверката, която трябва да направите, е от 10/07 и кой назад може би 9/07, но те не провериха на датите, които им казах, но на тези, които искаха и питам Защо?
Good morning, thank you very much for your prompt reply in the first place.
As for your questions, I will be happy to answer them.
Initially the bonus of 10 free spins is from drops & wins from the pragmatic play company so any profit that results is immediately available for withdrawal.
n1 casino replied to me yesterday that they will send in detail the spins I have made but it will take up to 2 months.
My question is the following
They told me that they did a check on 11/07 and they didn't see that I won and I tell them that the check you have to do is from 10/07 and which back maybe 9/07 but they didn't check on the dates I told them but on the ones they wanted and I ask Why?
Καλημέρα σας ευχαριστώ πολύ για την άμεση απάντηση σας αρχικά.
Όσο αναφορά τις ερωτήσεις σας ευχαρίστως να σας απαντήσω.
Αρχικά το μπόνους των 10 δωρεάν περιστροφών είναι από drops & wins από την εταιρεία pragmatic play οπότε όπιο κέρδος προκύπτει είναι άμεσα διαθέσιμο για ανάληψη.
Η n1 casino μου απάντησε εχθές ότι θα στείλουν αναλυτικά τις περιστροφές που έχω κάνει αλλά θα πάρει έως και 2 μήνες.
Η ερώτηση μου είναι η εξής
Μου είπαν ότι έκαναν έλεγχο στις 11/07 και δεν είδαν να έχω κερδίσει και τους λέω ότι ο έλεγχος που πρέπει να κανου είναι από της 10/07 και ποιο πίσω ίσως 9/07 αλλά δεν έκαναν έλεγχο στις ημερομηνίες που τους είπα εγώ αλλά σε εκείνες που ήθελαν εκείνοι και ρωτάω Γιατί?
Автоматичен превод:![](https://static.casino.guru/res/202409051357/images/svg/translated-by-google.svg)