Изтеглих 200 евро на 1 януари, които не са депозирани в сметката ми досега. Те ме информираха, че поради технически проблеми транзакцията не е завършена и ми предложиха да отменя тегленето и да направя ново. Направих го, играх с тези пари и спечелих допълнителни 100 евро, което прави общо 300 евро. Направих още едно теглене, но парите все още не се появиха в сметката ми. След това депозирах още пари, спечелих отново и изтеглих 154 евро на 8 януари. Пет дни по-късно, вместо да депозират парите ми, те отхвърлиха транзакцията отново тази сутрин уж поради технически проблеми, които не обясниха. Те дори промениха датата на теглене в историята на плащанията на днешната дата, но запазих екранна снимка с правилната дата на теглене от 8 януари. Направих и две други тегления: 138,57 евро теглене на 12 януари и 700 евро на 13 януари. За съжаление се опасявам, че няма да депозират парите ми. Изминаха 16 дни от първото ми теглене на 200 евро, те ме помолиха да го анулирам и дори когато увеличих сумата от 200 евро на 300 евро, не я депозираха в сметката ми. Това е разочароващо, тъй като с право спечелих тези пари. Постоянно ме заблуждават и моля за вашата намеса. Моля, кажете ми какво да правя. Общата сума, която казиното ми дължи е 300+138,57+154,08+700 евро.
I made a withdrawal of 200 euros on January 1st, which has not been deposited into my account until now. They informed me that due to technical issues, the transaction was not completed and suggested I cancel the withdrawal and make a new one. I did so, played with that money and won additional 100 euros, making a total of 300 euros. I made another withdrawal but the money still did not appear in my account. Then I deposited more money, won again and made a withdrawal of 154 euros on January 8th. Five days later, instead of depositing my money, they rejected the transaction again this morning allegedly due to technical issues which they did not explain. They even changed the withdrawal date in the payment history to today's date, however, I have kept a screenshot with the correct withdrawal date of January 8th. I have also made two other withdrawals: 138.57 euros withdrawing on January 12th and 700 euros on January 13th. Unfortunately, I am afraid that they will not deposit my money. It has been 16 days since my first withdrawal of 200 euros, they asked me to cancel it and even when I increased the amount from 200 euros to 300 euros they did not deposit it into my account. This is frustrating as I have rightfully won this money. They are continuously misleading me and I beg for your intervention. Please tell me what to do. The total amount the casino owes me is 300+138.57+154.08+700 euros.
Έκανα αναληψη στις 01 Ιανουαρίου 200 ευρώ τα οποία μέχρι σήμερα δεν έχουν μπει στον λογαριασμό μου. Μου έλεγαν πως για τεχνικούς λόγους δεν μπήκαν κ μου πρότειναν να κάνω ακύρωση της ανάληψης και εκ νέου αναληψη . Το έκανα και έπαιξα με αυτά τα χρήματα κερδισα αλλά 100 ευρώ σύνολο δηλαδή 300 τα έκανα αναληψη και πάλι δεν μου τα έβαλαν στον λογαριασμό μου. Στην συνέχεια κατέθεσα κ αλλά χρήματα κερδισα πάλι κ έκανα μια αναλήψη 154 ευρώ στις 08/01 κ ενώ πέρασαν οι πέντε μέρες κ έπρεπε εχτές να μου τα βάλουν τα χρήματα μου απόρριψαν πάλι την συναλλαγή σήμερα το πρωί εξαιτίας λέει τεχνικών θεμάτων που δεν μου εξηγούσαν τι είναι κ άλλαξαν στο ιστορικό των πληρωμών την ημερομηνία ανάληψης των χρημάτων σε σημερινή ημερομηνία αλλά εγώ έχω κρατήσει φωτογραφία με την σωστή ημερομηνια ανάληψης 08/01 . Επίσης έχω κάνει άλλες δυο αναλήψεις 138,57 ευρώ στις 12/01 και αλλά 700 ευρώ στις 13/01. Δυστυχώς φοβάμαι ότι θα μου φάνε τα λεφτά . Έχουν περάσει 16 μέρες από την πρώτη αναληψη των 200 ευρώ μετά μου είπαν να τη ακυρώσω και ενώ έκανα πάλι τα χρήματα από 200 σε300 ευρώ δυσανασχέτησαν που έχω κερδίσει κ δεν μου βάζουν τα χρήματα μου . Που τα έχω ανάγκη είναι δικά μου τα έχω κερδίσει .σας παρακαλώ επειδή με κοροϊδεύουν συνέχεια παρέμβετε και πείτε μου τι να κάνω .τα ποσά που μου χρωστάει το καζίνο συνολικά είναι 300+138,57+154,08+700
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