Wild Robin Casino - обща дискусия (страница 4)

Let us surely know about how it goes and if you need our assistance. We'll be ready to step in.

Hi, deposited quite a lot on this site with no problem them taking my money straight away, won £300 ,tried to withdraw it and nothing , wrote to them and they said just wait 3 more working days and it will go through, then after those 3 days have passed this morning someone at their end as gone and cancelled it for no reason.

It'd be nice to know why the withdrawal was canceled so suddenly. Although "withdrawal check," which did not go well, could technically be the first phrase, it is not very helpful to leave you without more information. I assume you've already looked through your mailbox from top to bottom. How about the support or chat? Have you asked anyone? Since making a wild guess won't get us anywhere, I would ask the casino for clarification.

Tell me more, please. We might be able to help.

Hi, I won a nice sum on the Wildrobin casino, I requested the first withdrawals but I've been waiting for 20 days, is that normal, will they pay these????

Salve ho vinto una bella somma sul casino wildrobin , ho richiesto i primi prelievi ma sono 20 giorni che sono in attesa e' normale , pagheranno questi ????

Hello,

I would not say it is normal if you have no clue about what is happening. I hope you don't mind a few questions about the events; perhaps we will find something together:

Is your account fully verified?

Is this your first withdrawal from the casino?

Can you access your account?

In what status is the withdrawal now?

What was the last information you got from the casino?

I believe this is a good start, especially the last few questions, so please let me know.

Hi, thanks for the prompt reply. I'll tell you everything in order:

Verified account (or rather, at the moment they don't ask for further verification)

First withdrawal

I can access it without any problems

Withdrawal status: under review

They always respond and apologize for the delays that occur due to the high number of requests, after the email I sent them they always responded to me very kindly that they are solving the problem as soon as possible and that they reserve the right to proceed with the transaction by planning an amount, the timing which can vary depending on the withdrawal method, in my case Mastercard, the level of the account and other relevant factors, and that in any case they are proceeding to resolve the problem and to rest assured

Ciao grazie della tempestiva risposta ti dico tutto in ordine:

Account verificato ( o meglio al momento non chiedono ulteriori verifiche )

Primo prelievo

Posso accedere tranquillamente

Stato prelievo: in verifica

Rispondono sempre e si scusano dei ritardo che ci sono per l elevato numero di richieste, dopo l email che gli ho mandato mi hanno sempre risposto in modo molto gentile che stanno risolvendo al più presto il problema e che si riservano il diritto di procedere con la transazione pianificando un importo ,la tempistica che può variare a seconda del metodo di prelievo , nel mio caso carta mastercard, del livello del conto e di altri fattori rilevanti , e che cmq stanno procedendo per risolvere il problema e di stare tranquillo

I'm won money 40 days ago but wild robin casino not processing my withdrawal since July month,

My withdrawal pending since long time,

Withdrawal timeframe passed already still they not giving withdrawal,

I will update my review if they proceed my withdrawal request.

Hi, yes I've been waiting for 20 days, probably they have delays in payments, and if it's happening to you too it's probably true, I want to be confident, let's hope that casino guru helps us

Ciao , si io sono 20 giorni che attendo probabilemte hanno dei ritardi sui pagamenti , e se anche a te sta succedendo probabilemte sara' vero , voglio essere fiducioso speriamo che casino guru ci aiuti

Yes brother, my total balance is 11,500 €

Hlw much your balance

Mine is 5800 euros, and it's the first time I've won this money from them. Have you won other times or is this your first time with them? And if they paid you in other times?

Il mio e' di 5800 euro , ed e' la prima volta che vinco questi soldi da loro , tu hai vinto altre volte o e' la prima volta da loro ? E se nelle altre volte ti hanno pagato

My 1st withdrawal processed within 4 days

But after that my withdrawal not processed yet more than 20 days complete

what took it so long? i've never experience that so far

Hi friend, we are all trying to understand this, and in any case if it is happening to several people it means they are delayed, I want to be confident

Ciao amico stiamo cercando di capirlo tutti , e cmq se sta succedendo a diverse persone vuol dire che hanno dei ritardi , voglio essere fiducioso

Sorry I'm new I already deleted it

Scusa sono nuovo gia' fatto ho eliminata

Sorry I'm new, already done deleted

Scusa sono nuovo , gia fatto eliminata

Hi and thanks for the follow-up.

At least now it looks more positive to me. The way I see it, your account is fine as it is; previous withdrawals went okay, so it would make sense that the actual issue is pretty much about the "good" old finance not catching up with all the requests or perhaps some problem with the 3rd party provider. those two reasons are the most common, if you ask me.

On the other hand, it has taken far too long; more than twenty days or even longer was mentioned by the other player.

How about submitting an official complaint to us? I mean, the casino should make some effort to resolve these complications.

Hi there, it must feel quite odd waiting that long. Complaining about the casino was a really beneficial call. I guess we all want to know what the casino representative is going to say about that. I hope this is all just a temporary problem and thank you in advance for further updates.