Вулкан Вегас казино - обща дискусия (страница 2)

An absurd 10 withdrawals I tried to make, only 1 was performed.

Looks like it's not a serious company.

And I talk to the chat on the site, and they say it's technical problems. Could someone help me? I really need the money.

Um absurdo de 10 saques que tentei fazer, somente 1 foi realizado.

Parece que não é uma empresa seria.

E falo com o chat no site, e eles dizem que são problemas tecnicos. Será que alguem poderia me ajudar? Preciso muito do dinheiro.

What payment method have you used for the withdrawal? They might have some technical issues as they said. As far as the casino communicates with you, I'd recommend to stay patient.

Good evening I have a problem, I can not withdraw my money? I have more than 5000 soles and I cannot withdraw, please can you help me?

Buenas noches tengo un problema, no puedo retirar mi dinero? Tengo más de 5000 soles y no puedo retirar por favor me pueden ayudar??

Hello, I actually read here on the forum about more players from Peru and Germany who had the same issues. It usually took 2 weeks and then they received their winnings.

Why can't you withdraw your money?

Hi there,

I played on Vulkan Vegas for the first time yesterday and deposited € 1900. I won a total of 5000 € and made my documents available. Now I wanted to log in and lo and behold my account was blocked! So I ask for help.

Thanks in advance,

Greetings Rico

Hallo,

habe gestern das erste Mal auf Vulkan Vegas gespielt und 1900€ eingezahlt. Habe insgesamt 5000€ gewonnen und meine Dokumente den zu Verfügung gestellt. Jetzt wollte ich mich grad einloggen und siehe da mein Konto wurde gesperrt! Daher bitte ich um Hilfe.

Danke im voraus,

Gruß Rico

Hello there

I would like help with my case: I cannot withdraw my money from VulkanVegas.

I am from Peru, my account has already been verified by the KYC, both identity and savings card and the system rejects my form of payment VISA in soles.

Why is this happening ?

Hola

Desearía ayuda con mi caso : No puedo retirar mi dinero de VulkanVegas.

Soy de Peru, mi cuenta ya ha sido verifica por el KYC, tanto identidad hasta tarjeta de ahorro y el sistema me rechaza mi forma de pago VISA en soles.

por qué pasa esto ?

The best thing you can do is to contact their customer support. We can't tell you why the account is blocked since we have no access to the casino's administration system.

This happened here few times to players from Peru as well. I'm not sure what the problem is, but it seems like withdrawing from this casino to Peru takes a longer time than usual and there are some issues related to it.

Anyway, you should contact the customer support and they should offer you an alternative method.

They don't help, the conversation is simply ended. What should I do?

The thing that I canceled my main account last year.

Die helfen mit nicht das Gespräch wird einfach beendet. Was soll ich tun?

Die Sache die das ich mein Hauptkonto gekündigt hatte letztes Jahr.

If the casino doesn't communicate with you, then you have an option to submit a complaint here: https://casino.guru/complaints/create

Please help. The 50x free spins link can't be clicked anymore.

Hi, where do you see the link?

Hello, I have a question ... my first payment of 50 € arrived without any problems after about 4 hours. However, with the second payout, everything suddenly runs off quite slowly .. it's about € 350 that I've been claiming since 10.10. The support always put me off by saying that I should wait. Is that normal?

Hallo, ich habe mal eine Frage.. meine Erste Auszahlung um 50€ kam ohne Probleme nach ca 4h an. Allerdings bei der zweiten Auszahlung läuft alles auf einmal ziemlich langsam ab.. es handelt sich um350€ die ich seit 10.10 eingefordert habe. Der Support vertröstet mich immer mit das ich doch warten solle. Ist das normal?

Honestly, 2 days of waiting is just fine. I'd start to be worried if the money don't reach your account this week.

I have a problem that I cannot withdraw money from Vulkan Vegas casino deposit 180 and win but I cannot withdraw. i need some help i'm thinking it's a scam

tengo un problema que no puedo retirar dinero del casino Vulkan Vegas deposite 180 y gane pero no puedo retirar. necesito una ayuda estoy pensando que es una estafa

Hello, what seems to be the problem, please? What is the reason casino stated?

Hi Rico. So did they finally pay?

Some Chilean who plays in vulkan bet and already finds a withdrawal and can help me how they are done, I have been trying to withdraw money for 10 days, but it is always rejected that someone talk to me please, urgently

Algún chileno que juegue en vulkan bet y ya halla un retiro y me pueda ayudar a como se hacen llevo 10 días intentando retirar dinero, pero siempre sale rechazado que alguien me hable porfavor, urgente

Take a look at the discussion here, I found a Chilean who had the same issues:

https://casino.guru/forum/complaints-discussion/please-help--vulkan-vegas-does-not-pay-out-winnings

Then we have a discussion here. You can try to reply directly to the Vulkan Vegas post here on the forum. They'll get a notification.

https://casino.guru/forum/casinos/vulkan-vegas-casino---general-discussion

According to my previous experience, it seems that players from Peru and Chile sometimes have withdrawal issues in Vulkan Vegas and it could be due to their different currency or payment options.

Hi I have a problem not sending me the money I do not know where the problem is please help.