1win Casino - обща дискусия (страница 50)

I can't contact you at all. It keeps saying I'm on hold.

연락이 절대 안됩니다 할수가없습니다 계속 대기중으로 나옵니다

I'm sorry, could you explain who you are trying to contact?

I can't get in touch with 1win customer service at all.

I sent an email but there was no response and they didn't give me a refund or a recharge. Please take care of it.

Is this a scam site?

1win 고객센터랑 연락이 아예 닿질 않아요.

이메일을 보내도 답도 없고 환불도,충전도 안해주고 있어요 제발 처리좀 해주세요

사기 사이트 인가요?

I've been using 1win for the past few weeks, and overall, I've found it to be stable. Games launch quickly, page transitions are smooth, and I've experienced very little inconvenience. Both slots and live games operate normally without significant lag.

The interface is clean and uncomplicated, making it easy for even first-time users to get used to. The intuitive menu structure means finding the game or feature you want won't take long.

However, I felt that it would be nice if the descriptions of some features or conditions were a little more clearly organized.

최근 몇 주 동안 1win을 사용하고 있는데 전반적으로 안정적인 느낌을 받았습니다. 게임 실행 속도가 빠르고, 페이지 이동도 부드러워서 이용하는 동안 불편함은 거의 없었습니다. 슬롯과 라이브 게임 모두 큰 지연 없이 정상적으로 작동합니다.

인터페이스도 깔끔하고 복잡하지 않아 처음 사용하는 사람도 쉽게 적응할 수 있습니다. 메뉴 구성이 직관적이라 원하는 게임이나 기능을 찾는 데 시간이 오래 걸리지 않습니다.

다만 일부 기능이나 조건에 대한 설명이 조금 더 눈에 잘 띄게 정리되어 있으면 좋겠다는 생각이 들었습니다.

Perhaps you should get in touch with the casino to pass this to them so they can work on it.

Have you tried that?

Sometimes it may help, and they could be willing to change it a bit so their players feel better at their casino.

Please stay patient; your complaint is being taken care of.

How long do I have to wait?

I deposited money, but why haven't I received a refund and the customer service center isn't responding? Isn't this a scam site?

언제까지 기다려야 하나요?

돈을 입금했는데 왜 환불도 안해주고 고객센터는 응답이 없고 이정도면 사기사이트 아닌가요?

Just watch the timer on your complaint. You will be contacted within the timeframe on it.

I am unable to answer your questions, unfortunately.

1win incorrectly settled my bets as "Lost" even though Barcelona FC won the match I bet on and they started saying its aggregate. that is not fair. to win the match means an individual match as stated in rule of betting of football.

Bet information:

Market: "To win the match, Barcelona FC" (single match winner, not qualification or aggregate)

Event: Copa del Rey semi-final second leg – Barcelona vs Atlético Madrid

Date: March 3/4, 2026

Result: Barcelona won the second leg 3-0 (regular time, no extra time) – confirmed by Marca, The Athletic, Al Jazeera, FC Barcelona official reports

Atlético advanced on aggregate (4-3 overall after winning first leg 4-0), but my bet was only on the second leg match winner

My bets:

ID 210572019 – Stake Re 400 – Odds 7.5

ID 210571595 – Stake Re 303.61 – Odds 7.5

ID 210569563 – Stake Re 200 – Odds 7.5

Total winnings owed if corrected: Re 6,777.08

can you help me ? there has been violation of betting rule and incorrect bet settlement in my case. I tried but they are not listening to me. they violate the rule against me and not returning me my money.

Unfortunately, I have no good news for you. As we do not deal with sports here, we won't be able to help in your case.

I know some sites that do sports betting, though, and hopefully some of them will be useful to you.

Here is the list:

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.safebettingsites.com/complaints/

https://www.askgamblers.com/submit-complaint

https://www.bookmakers.bet/submit-a-complaint/

Let us know how it goes for you at any time, of course.

i tried askgamblers before but they rejected saying talk with 1win casino betting we cant do anything sorry. that is why i am here, i have no option left, can you try for me?. also i tried your given sources some doesn't include 1win, some dosent accept complain i tried to submit complain it says failed, i have been trying i cant submit. so overall your list did not work. can you try for me??

I'm sorry it didn't help then.

Unfortunately, we have no department for sports, and therefore, we won't be able to help you.

Good morning ! I would like your help with a withdrawal I made at the 1win bookmaker.

Bom dia ! Gostaria da ajuda de vcs com um saque que efetuei na casa de apostas 1win

They blocked my account and didn't reply to the e-mail I sent asking why I was blocked and didn't receive the withdrawal?

Eles bloquearam a minha conta e não respondem o e-mail que mandei perguntando o motivo pelo qual fui bloqueado e não recebi o saque ?

I've learned that they're doing this with several accounts and holding on to people's profits and even their deposit money.

Fiquei sabendo que eles estão fazendo isso com várias contas e segurando o lucro e até o dinheiro de depósito das pessoas.

Could you help me?

Vcs poderiam me ajudar?

Our complaint team will soon review your complaint and inform you about the next steps.

Have you checked your email for any explanation from the casino, please? Check also the spam folder, just in case.

Is your account verified at this casino?

2 days ago i won about 90k $ from lucky joker at 1win. After some hours I can't get in to my account. It says user blocked. I send amail to support and security. But they don't help me. Can anybody help me?

Hello, and congratulation on such a wonderful win.

First of all, the sum won can actually be so high that it triggers a check; even the game provider can be invited to participate, so technically, even though it feels like a problem, the account may have been blocked in accordance with letting the casino conclude all the checks. I guess you already did, but could you please check your spam folder or any other special category in your email to ensure you did not receive an email explaining the events?

This blockage and associated thorough checks are very common, to be honest. Still, I get it; it is frustrating not to have concrete information from the casino. You said it has been two days, which includes the weekend, so those teams could be off work.

I'm here no matter what, and we'll get through this. Let's keep in touch.