1Red Casino - обща дискусия (страница 15)

I saw the letter, but I don't remember exactly when. Our team told me that if I had clear evidence and it was true, they would change it.

I don't know anything more about it. I don't know how long we should wait, but I can ask them about that too.

I've sent multiple emails to so called license Holder and they didn't answer from March this year.

They simply refuse to give the details!

If I login with different email on the casino support they answer but very clueless, I've asked about license and they Said they are in process of renewal,but they give the same automatic answer for Months.

I don't understand how they even approach customers without a valid gambling license? HOA is this possible? We customers we don't have any options to debate or go against they're decisions... Without a strong gambling authorities they can do anything against they're customers,like they did with me! Simply refused to pay my raw balance and they Fabric fake scenarios about bonus abuse and refund. I think we should gather together and make a petition against this fraudulent organisation .if you look on Trustpilot platform they reply on my 1 start review with a fake course of events that didn't happen!

I discussed this with our team and they said that you can still see the license through some VPNs. However, given that Curacao is constantly updating the list, I would say that it is not entirely verifiable. 

So, the latest information I have is that we should set it as unverifiable in our review until Curacao publishes its list, and if it is there, we will reset it, and if it is not, we will remove it.

Hello,

Can anyone tell me if I've received a payout from 1Red recently? The second payout was just approved, but no money from the first payout has yet been deposited into my bank account.

hallo,

kann jemand mir sagen ob der letzte Zeit einen Auszahlung bekommen hatte von 1Red überhaupt ? der 2te Auszahlung wurde eben genehmigt aber bisher kein Geld auf meine Bankkonto von dem erste Auszahlung…

Same with me.

The last two withdrawals were approved, but nothing has yet arrived in my bank account.

Previously, payouts were always instant in my bank account.

Selbiges bei mir.

Die zwei letzten Auszahlungen wurden zwar genehmigt, allerdings kam noch nichts auf meinem Bankkonto an.

Die Auszahlungen davor waren immer instant auf meinem Bankkonto.

When were the payments approved?

wann wurden die zahlungen genemigt ?

Check my open complaint. It says so there.

Check mal meinen offenen complaint. Da steht das drin.

Then they'll pay! That's the most important thing! I have a balance of €13,000...

dann zahlen die noch ! das ist dass wichtigste ! ich habe nämlich ein Guthaben vom 13000€…

and did you get your last payout?

und hast due deine letzte Auszahlung bekommen ?

No, still not

Nein noch immer nicht

So it's delayed for me too...

I requested 1000 on April 8, 1000 on August 6, and 1000 on September 8. All three were approved, but I haven't received any money yet. I have a VIP manager from 1Red who I talk to via Telegram when I have a problem. Their answer is the same: the money is on its way, and apparently the problem is with my bank account. Well, it's the same account as before when I made a withdrawal, and it worked fine back then. I'll wait and see, but professional pilot, please let me know when you get the money.

Also bei mir verzögert sich auch..

04/08 1000 angefragt , 06/08 1000 angefragt ,09/08 angefragt und die drei wurden genehmigt aber bisher kein Geld bekommen … ich habe ein VIP Manager von 1Red mit dem ich spreche über Telegram wenn ich eine Problem habe. also deren Antwort ist das gleiche das Geld ist unterwegs und angeblich soll an meine Bankkonto das Problem liegen… naja das ist die gleich Konto wie früher als ich auszahlung gemacht habe und lief damals reibunglos …abwarten aber Profipilot sage bitte bescheid wenn du das Geld bekommst..

If you've been waiting this long, I don't understand what they could still be dealing with. Based on what you're saying, have you been waiting a year? Why didn't you file a complaint when all this was happening? From what I've seen, you've already had problems with this casino regarding withdrawals before and you solved it.

Sorry, there's an error here! All withdrawal requests were submitted in August. On 04/08/2025,

06/08/2025 and 09/08/2025.

Sorry es gibt ein Fehler hier ! die Anfrage für die Auszahlung wurden alle im August angefragt . Am 04/08/2025 ,

06/08/2025 und 09/08/2025.

I understand that clearly. Nothing happens, mistakes happen sometimes. So, we give casinos 14 days to withdraw, if they fail, then we would try to help if you are interested.  

For now, I would be patient.  

However, when they told you that the problem is with your bank account, what exactly does that mean, what problem?

Did you ask if changing the payment method would help?

Hello! I just received two payouts! That's good!

Hallo ! eben habe ich 2 Auszahlungen bekommen ! schon mal gut !

Perfect, so let's wait for the last one. 😀

You think it was bearable and it wasn't so long? 🙂

No, the problem is that you've suddenly made a big win and you're worried the casino won't pay out! But 1red is fair and they keep their word!

nein das Problem ist auf einmal hast du große Gewinn gemacht und hast angst dass die Casino nicht zahlen ! aber 1red sind fair und die halten deren Wort !

Is not true ,they blocked my account and confiscated 27.000 euro real balance and they didn't showed any proofs why . Not even to casino Guru officials. You can see my unsolved complain here .

So I don't agree with you're statement that they keep the promise!

Couple days ago deposited 4000cad win up to 30k first withdraw 1500 is ok take 24 hours, now is already 50hours for second one 2250 hope I have good luck to withdraw

They can block any account without any warning and without showing proofs of wrongdoing from you're side. And in top of that currently they don't have any license to operate from any gambling authority!