Добър вечер
На 5 март в 12:34 имах печалба при завъртане в играта Lucky Penny от доставчика 3 OAKS.
Печалбата беше на завъртане и беше x1158 на €0,2
Качвам и съответното изображение.
Както можете да видите на снимката, бях влязъл в турнир и когато влязох отново в играта след 2-3 дни, бях спечелил награда от €20.
Проблемът е, че веднага щом отидох да натисна наградата, играта затвори и когато отидох да вляза отново, ми даде грешка.
Оттогава не мога да вляза в играта. Продължава да дава същата грешка.
Пробвах на компютър и мобилен телефон и нищо не се промени.
Също така, казиното е изтрило тази печалба от моята история и тя не се показва в акаунта ми.
Свързах се с казиното и те не ми дадоха честен отговор и не искат да ми дадат решение.
Good evening
On March 5th at 12:34 I had a win on a spin in the Lucky Penny game from the provider 3 OAKS.
The win was on a spin and was x1158 at €0.2
I am also uploading the relevant image.
As you can see in the picture, I had entered a tournament and when I re-entered the game after 2-3 days, I had won a prize of €20.
The problem is that as soon as I went to press the prize, the game closed and when I went to re-enter it gave me an error.
Since then I can't enter the game. It keeps giving the same error.
I've tried on a computer and a mobile phone and nothing has changed.
Also, the casino has deleted this win from my history and it does not appear in my account.
I have contacted the casino and they have not given me an honest answer and do not want to give me a solution.
Καλησπέρα
Στις 5 Μαρτίου και ώρα 12.34 είχα κάνει μια νίκη σε σπιν στο παιχνίδι Lucky Penny από τον παροχο 3 OAKS.
Η νίκη ήταν σε σπιν και ήταν x1158 στα 0.2€
Ανεβάζω και την σχετική εικόνα.
Όπως φαίνεται στην εικόνα είχα μπει σε τουρνουά και όταν μπήκα ξανά στο παιχνίδι μετά 2-3 μέρες,είχα κερδίσει ένα έπαθλο των 20€.
Το πρόβλημα είναι ότι μόλις πήγα να πατήσω το έπαθλο,το παιχνίδι έκλεισε και όταν πήγα να ξαναμπώ μου έβγαζε ένα σφάλμα.
Από τότε δεν μπορώ να μπω στο παιχνιδι.Βγαζει συνέχεια το ίδιο σφάλμα.
Έχω δοκίμασει από υπολογιστή και από κινητό και δεν έχει αλλάξει κάτι.
Επίσης το casino έχει διαγράψει από το ιστορικό μου την νίκη αυτή και δεν φαίνεται στο λογαριασμό μου.
Έχω επικοινωνήσει με το καζίνο και δεν μου έχουν δώσει μια ειλικρινή απάντηση και δεν θέλουν να μου δώσουν μια λύση.
Автоматичен превод: