GoBet Casino - Акаунтът на играча е блокиран

On October 8th, I was playing XXX roulette evolution at the aforementioned casino and won when the roulette multiplied the bet by 1000 times. I had almost reached 55,000 reais, and when it reached 40,500, I withdrew. They just kept giving me the runaround, saying it was under review. On October 10th, 2023, when I threatened to complain on websites and to the Curaçao licensing authority, they blocked my account. They didn't pay anything and on top of that, they blocked me. I need help resolving this issue as they are not honest. They either need to resolve the winnings of the bettors or stop deceiving people because it's incredibly hard to win and not receive the winnings! Please help me, this money was supposed to pay for cancer treatment drugs for my son. I was desperate for the money, so I took out my overdraft and started playing. The joy I felt when I won has only been followed by agonizing worries and sadness! I'm counting on your help, for the love of God!

Dia 08/outubro jogava na XXX roulette evolution no casino acima ganhei quando a roleta multiplicou a aposta por 1000 vezes cheguei a quase 55.000 reais jogando quando chegou em 40.500 saquei eles ficaram só me enrolando dizendo que estava em análise quando disse dia 10 de outubro 2023 que ia reclamar em sites e com a licença de Curaçao bloquearam minha conta nem pagaram nada e por cima ainda me bloquearam, gostaria de ajuda para resolver essa questão eles não são honestos ou resolvem os ganhos dos apostadores ou não podem continuar enganando as pessoas pois é muito difícil ganhar e quando ganha não receber! Me ajudem, esse dinheiro era para pagar medicamentos de um tratamento de Câncer do meu filho estava desesperado pois precisava do dinheiro então retirei meu cheque especial e fui jogar quando ganhei a felicidade apos isso só aflição e tristezas! Conto com a ajuda de vocês pelo amor de Deus!

Dear bbteixeira,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with GoBet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly was your account blocked?
• How did the casino inform you about the blocking of your account?
• Did you achieve your current balance with an active casino bonus? 
• If there is any relevant communication between you and the casino forward it to my email at tomas@casino.guru, alternatively post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Was your account in the casino verified? Could you please send me the communication you received from the casino? Send it to my email at tomas@casino.guru

Dear bbteixeira,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

My friend talks to gobet website support every day, every time they respond that they are analyzing it, but they don't say what they are analyzing and every time I ask for a deadline if they are going to pay me, they don't respond anymore. I would like you to please send an email: support@gobet.space

Meu amigo todo dia falo com o suporte do site gobet todas as vezes respondem que estão analisando, porém não dizem, o que estão analisando e toda vez que peço um prazo se vão me pagar não responde mais nada. Queria que você por favor mandassem um email: support@gobet.space

Thank you very much, bbteixeira, for providing the necessary information. I will now transfer your complaint to my colleague Branislav (branislav.b@casino.guru) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.  

Above all, if gambling is becoming a burden to you, it is highly advisable to seek professional assistance. I strongly recommend reaching out to centers in your country that specialize in addressing gambling problems. You can find some of these centers by referring to the following link https://casino.guru/problem-gambling-help-centers#cnt_32=true

Hello, bbteixeira,

I am sorry to hear about your unpleasant experience. I will contact the casino and try my best to resolve the issue as soon as possible. Now I would like to invite GoBet Casino's representative to join this conversation and participate in the resolution of this complaint.

Dear GoBet Casino team,

Could you please provide us with an explanation of the player's situation in more detail? What steps should the player take to unblock the account and withdraw the winnings/balance?

If we are talking about a breach of the casino's Terms and Conditions, is the casino able to substantiate its decision with relevant evidence?

It is possible to share the data directly here, with your reply, or by sending them to my email address (branislav.b@casino.guru).

Thank you in advance for providing the information.

Well, thank you very much for your action my friend, of getting them to really explain what they are doing to me and other players, you have to try to see the extent of the disappointment, despair, anxiety, that I am going through because I have already lost a lot of money, we players few Sometimes you can recover the resources you play, it will say win, I was playing as I explained above in the evolution roulette xxx extreme live games, players all over the world playing and I managed to win a prize of 30,000 then I played and when I had more than 56,000 reais I was losing when I reached 40,500 BRL I had already withdrawn 3000 plus 75000 then I withdrew three more withdrawals of 10,000 BRL totaling 40,500 if I continued playing I was going to lose all the balance I won so I stopped and withdrew, then they blocked my account when the withdrawal was taking too long because I had requested a withdrawal since the 6th and it was October 10th/2023 when I went and said I was going to complain to Curaçao, it was worse they blocked my account and now on October 25th/2023 after a lot of existence, they gave me 100 reais BRL and another withdrawal 8750 BRL still pending to resolve my winnings 31,650 thirty-one six hundred and fifty reais, however I will file a lawsuit against pagsmile as it was the company that received and made my deposits and made my payments, gobet said that it has already had been passed on to them to pay, there is this confusion between gobet and pagsmile, which is their payment gateway! In short, after a lot of struggle, I thank you for your commitment, I received at least something now on October 25th, 2023 and I still need to receive the 40,500 - 8850 = 31650 Reais to be received, if you want, I can send you my bank statements, I never did anything wrong and it's simply dishonesty from gobet and pagsmile, as it is frustrating to play one day and win on a site and not receive it! I liked the attitude of the GURU casino because this way it preserves the sites that work correctly and do not fall into a lack of credibility, I am a correct, honest citizen, I have never done nor will I do anything wrong, my conduct is always straight and reputable, now the site to avoid paying says that I did acts suspects, ask them to show how someone can manipulate evolution live roulette results? Everyone knows that manipulating results is simply impossible! This is even ugly that they are propagating because lay people won't play for fear of the sites not being safe! I ask you Casino GURU to continue doing this work, as all sites that have a license issued by Curaçao are being discredited by the players because until now, since October 10, 2023, I contacted Curaçao and made the complaint, they only responded that They are analyzing and nothing more! Waiting for solution Breno T******a

Pois muito obrigado pela ação meu amigo, de colocar eles para realmente explicar isso que estão fazendo comigo e outros jogadores, vocês tem que tentar ver tamanho da decepção, desespero, ansiedade, que estou passando pois já perdi muito dinheiro, a gente jogadores poucas as vezes consegue recuperar os recursos que joga, vai dizer ganhar, estava jogando como já expliquei acima nos jogos ao vivo da evolution roleta xxx extreme, jogadores no mundo espalhado jogando e consegui ser premiado um valor de 30.000 depois joguei e quando estava com mais de 56.000 reais fui perdendo quando cheguei em 40.500 BRL já estava sacado 3000 mais 75000 aí fui saquei mais três saques de 10.000 BRL totalizando 40.500 se continuasse jogando ia perder todinho o saldo que ganhei então parei e saquei, aí foi bloquearam minha conta quando demorando o saque pois já desde o dia 06 tinha solicitado um saque já era dia 10 de outubro/ 2023 quando fui e disse que ia reclamar para Curaçao, foi pior bloquearam minha conta e agora dia 25/outubro/2023 após muita existência, me deram 100 reais BRL e outro saque 8750 BRL ficando pendente ainda para resolver meus ganhos 31.650 trinta e um seiscentos e cinquenta reais, porém vou entrar com processo contra a pagsmile pois ela quem foi a empresa que recebeu e fez meus depósitos e fez meus pagamentos, a gobet disse que já tinha passado para eles pagarem, fica essa confusão entre gobet e pagsmile, que é o gateway de pagamentos deles! Resumindo depois de muita luta agradeço o empenho de vocês, recebi pelo menos alguma coisa agora dia 25/outubro/2023 e fica faltando receber dos 40.500 - 8850 = 31650 Reais a receber se quiser mando meus extratos bancários nunca fiz nada de errado e simplesmente desonestidade da gobet e pagsmile, pois é frustrante para jogares um dia ganhar em um site e não receber! Gostei da atitude do casino GURU pois assim preserva os sites que trabalha direito não cair em falta de credibilidade, sou um cidadão correto honesto nunca fiz nem vou fazer nada de errado minha conduta sempre reta idônea, agora o site para não pagar diz que fiz atos suspeitos, peça a eles para mostrarem como alguém tem possibilidade de manipular resultados de roleta ao vivo da evolution? Todos sabem que é simplesmente impossível manipulação de resultados! Isso é até feio eles estarem propagando pois pessoas leigas não vão jogar com medo de os sites não ser seguros! Peço a Vocês Casino GURU que continuem fazendo esse trabalho, pois todos os sites que tem licença expedida por Curaçao está entrando em descrédito pelos jogares pois até agora desde o dia 10/outubro/2023 entrei em contato com Curaçao fiz a reclamação eles só respondem que estão analisando e nada mais! Aguardando solução Breno T******a

Alright, bbteixeira. Thank you for your reply.

The disputed amount was updated to 31,650 BRL. However, I would rather wait for the casino's response and explanation, as well as the evidence requested in case any of the casino's rules were breached.

We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

This is absurd, several casino companies in Curaçao are having problems from what I see, and the big casino owners are losing market share, as it takes some gamblers who play low and only lose, they stay, those who win on the website don't pay , what should the owners of large casinos do get together to tell the media that they are serious and will pay prizes, and put the name of these sites like gobet Space to further promote their casino guru site to be the representative of the right casinos in Brazil! I'm still having problems, they don't even respond when I send an email anymore! Thank you casino Guru for your work because you are helping people who were injured like I was and we were left with no one on this earth to help, only your website is working, the licenses are worthless! They don't respond, they don't do anything!

isso E um absurdo empresas de casinos de Curaçao várias estão dando problemas pelo que estou vendo, e os grandes donos de casinos que estão perdendo mercado, pois pega alguns apostadores que jogam baixo e só perdem esses eles ficam, os que ganham no site não pagam, o que os donos de grandes casinos devem fazer se juntar para colocar a mídia que são sérios e vão pagar prêmios, e colocar o nome desses sites como gobet Space promover mais seu site casino guru para ser o representante dos casinos direitos no Brasil! Ainda estou com problemas eles nem respondem mais quando mando email! Obrigado casino Guru pelo seu trabalho pois está ajudando pessoas que foram lesadas como eu fui e ficamos sem ninguém nessa terra para auxiliar, só seu site está trabalhando, as licenças não valem de nada! Não respondem não fazem nada!

I understand your concerns, bbteixeira. However, unfortunately, it looks like after my attempts to contact the casino in different ways it is ignoring me. I will try to contact them again, but we should count on the option no one will respond and cooperate in resolving your issue, and I will be forced to close the complaint as unresolved (rating decrease).

But, I would like to wait the remaining 5 days and something, as it is our standard process.

Let's see if someone replies.

Thank you for your patience and understanding.

You can say that I'm waiting, but I'm not finalizing the case because I'm preparing a petition with the lawyers against pagsmile, the payment gateway, asking the judge, that they are supportive because they are the ones who carry out the financial transactions and at the time the petition is ready. you also send it to them here, I'm also asking for the blocking of the providers that run his website in Brazil, I've already spoken to several magistrates, they said they won't let impunity spread, this was one of the comments, and exclusively there will be a very different subject to post and protect some players from now on! I count on you being united, we are strength and we will achieve this together, thank you for your attention Breno T******a

Pode fazer que estou aguardando, porém não finalizar o caso pois estou preparando junto aos advogados uma petição contra a pagsmile o gateway de pagamento pedindo ao juíz, que eles são solidários pois eles quem fazem a movimentação financeira e na hora que tiver com a petição pronta você manda para eles também por aqui, também estou pedindo o bloqueio nos provedores que rodam o site dele no Brasil, já conversei com vários magistrados, disseram quem não vão deixar a impunidade se alastrar, esse foi um dos comentários, e com exclusividade vai ter uma matéria bem diferente para fazer post e proteger daí para frente alguns jogadores! Conto com vocês unidos somos força e vamos conseguir juntos obrigado pela atenção Breno T******a

I already have an initial petition ready against pagsmile

Estou já com uma petição inicial pronta contra a pagsmile

Alright, bbteixeira.

I was in contact with the casino representative recently, outside the thread.

Can you please confirm that you submitted an official complaint to the regulator (Curaçao eGaming)? Did you only contact them or also submit a complaint? Do you please have any complaint referring number or ID?

If there is already an existing complaint with the regulator - is there any progress?

Dear bbteixeira,

I am still in contact with the casino, so just to let you know for now, there is an ongoing communication between me and the casino representative outside the thread, and I am currently waiting for their further response and requested information.

Therefore, I am extending the timer by extra time to give more room to the casino to respond and we could also keep track of the complaint processing time.

Thank you for your patience and understanding.

Thank you for your attention, I would like to say that they did not pay my winnings and claimed that I broke the rules, I never did absolutely anything to the institution, I have proof, I played this game xxxtremer from evolution which after that I played on other correct sites, and won amounts high and pay normally, they keep inventing reasons not to pay, I was even questioning what 31650BRL is for a casino owner, this game multiplies the amount bet by 50x up to 2000x times the amount actually bet if you have an amount of 30 reais in the number if you are about to multiply by 1000 you win 30,000 thirty thousand reais in Brazilian coins, however if you multiply 1500 times or 2000 times this value will double, games with Live Dealer, from what I studied I think they operate draws for United States, in short I won, because anyone who says they can manipulate a game like this is a lie!!!

Please help me and keep me informed, thank you. Because I don't accept this site that is being dishonest by not paying my prize, and on top of that defaming me! Waiting for a solution, thanks in advance Breno T******a

Obrigado pela atenção, gostaria de dizer que eles não pagaram meus ganhos e alegaram que desrespeitei as regras, nunca fiz absolutamente nada conta a instituição, tenho as provas joguei nesse jogo xxxtremer da evolution que depois disso já joguei em outros sites corretos, e ganhei valores altos e pagam normalmente, eles ficam inventando motivos para não pagar estava inclusive questionando o que é 31650BRL para um dono de cassino, esse jogo ele multiplica por 50x o valor apostado até 2000 x vezes o valor apostado realmente se você estiver com uma quantia de 30 reais no número se estiver para multiplicar por 1000 você ganha 30.000 trinta mil reais em moedas brasileiras, porém se der 1500 vezes ou 2000 vezes a multiplicação esse valor vai dobra, jogos com Dealer ao Vivo, pelo que estudei acho que eles operam os sorteios dos Estados Unidos, resumido ganhei, pois é mentira quem tiver dizendo que tem como manipular um jogo desse!!!

Por favor me auxilia e me mantenha informado obrigado. Pois não aceito, esse site que está sendo desonesto não pagando meu prêmio, e ainda por cima me defamando! Aguardando solução obrigado desde já Breno T******a

Dear bbteixeira,

Before, it looked like the casino would not cooperate with me in resolving the matter. However, I would like to let you know that there is still ongoing communication between me and casino representatives, and I was provided with additional information recently. Therefore, I will keep the case open waiting for further details and permission to share with you at least a few details regarding the matter. For now, I do not have permission to share anything.

Once I have any news or updates, I will inform you, or, if the casino changes its approach, it will respond directly in this thread. The representative account was set up some time ago.

Thank you for your patience and understanding.

Ok, I'm playing at other casinos that pay normally, the same game, this gobet casino is because they are dishonest. I won some money, I'm placing big bets, I've already received more than the prize I'm questioning, the problem is because I played, they paid my money if I had lost, but since I won they don't want to pay, all I can say is dishonesty and the least of adjectives... waiting for solution

Ok estou jogando em outros casinos pagam normalmente mesmo jogo mesma coisa esse casino gobet é porque Sao desonestos. Ganhei um dinheiro estou fazendo apostas grandes já recebi mais que o prêmio que estou questionando, o problema é porque joguei pagaram meu dinheiro se eu tivesse perdido pronto mais como ganhei não querem pagar, isso só posso dizer que é desonestidade e o mínimo dos adjetivos… aguardando solução

I would like some advice, I continued playing on another site, it always pays, and only every 10,000 I put more than 120,000 thousand to withdraw this money. Can I request large withdrawals like 30,000 or 50,000 or can it block it too? Canada website has multiple licenses? What do you think, should I withdraw little by little so as not to have a blocking problem as I have a value of almost 250,000 BRL? Waiting for your advice! And as for the Gobet Space website, so far there is no way for me to go to Curaçao and file a lawsuit there against them, tell me step by step because I'm not going to let go of what I need to spend, I'm going to spend it and I'm asking the court for everything, give me advice on how to to that too! If you could call me, I would like to speak to you, thank you in advance for your attention!

gostaria de um conselho continuei jogando em outro site ele sempre paga sendo que só de 10.000 em 10.000 coloquei mais de 120.000 mil para retirar esse dinheiro posso solicitar saques grandes tipo de 30.000 ou 50.000 ou ele pode bloquear também? Site do Canadá tem várias licenças? O que você acha fico retirando de pouquinho para não ter problema de bloqueio pois estou com um valor de quase 250.000 BRL? Aguardando seu conselho! E quanto ao site Gobet Space até agora nada tem como eu ir até Curaçao e entrar com processo lá contra eles me fala o passo a passo pois não vou deixar para lá o que precisar gastar vou gastar e requero tudo em juízo me der um conselho quanto a isso também! Caso possa me ligar gostaria de falar com você obrigado desde já pela atenção!

Dear bbteixeira,

1. I do not understand your first message at all, and I am not sure how it is relevant to this case.
2. Online casinos have tools and software to find suspicious behaviour in players' accounts, and if the casino can support its claims with sufficient evidence and confirms that there was a serious breach of its Terms and Conditions, it would mean that you are not entitled to the winnings obtained in such a way.
3. This is not customer support.
4. It depends on a particular casino whether they let you withdraw anything from your casino account, and how much per transaction it will be. There are transaction limits for your withdrawals in every online casino, look at those limits and choose a payment method considering this factor. However, it is a bit strange you are still talking about only winnings and withdrawals. Please note if you are abusing any casino's system in a way that gives you an unfair advantage over the casino, the casino will find it out, and you will receive nothing from your winnings.
5. If you are experiencing issues with another casino, please, file a new complaint about it.
6. We are a mediator between players and casinos. If you want to take it to court, please, I recommend finding a lawyer in your country of residence and consulting the situation directly with him/her.
7. I am still waiting for a response from the casino with additional details via email.

So, let's please wait for the casino's further details. If there is no progress or if any relevant information is not provided in a reasonable time, the complaint will be likely closed as unresolved.

Thank you for understanding.

My friend, I have nothing wrong, believe me, I know there are several cases, however, I have been playing since I was 15 years old, I am now 41 years old, I was in trauma because I already had the problem with the gobet website, and I am making videos playing roulette xxx revolution I've already lost twice, almost 300,000 in winnings, I won, I'm paying slowly, I played, I ended up losing this time, I'm going to hold on and try to get it, I've already received several deposits, before playing at gobet, I played at Poker Stars casino, it was good but they put a lot of game limits when I lost, I wouldn't let me make any more deposits, all my deposits are via pix and I receive them on my CPF pix, so I was winning once I lost and then I tried to increase the limit, the site is in English, so I accidentally blocked it spontaneously until May 2024 and they don't unlock it until the date, can you explain, they don't even want to know, they follow what was done, even if by mistake, so after that I went looking for a reliable site to play, I always only played Poker Stars Casinos, then I went playing big as always I played and bet big to win a little like 40,000, when I got 5000 in profit I would withdraw and after a few days I would try again. In short, I never played this roulette that multiplied, I didn't know the game, and that day I was already losing on the gobet website around 16,000 thousand reais, when it multiplied by 1000 I only had a bet of 30 reais, I think, when I saw the gain of 30,000 then From then on I started playing this game, now I'm scared of withdrawing large amounts of money from these sites because on Poker Stars, if you look at my history you'll see I've already played a lot, on this site I'm playing now between losses and gains I scored more than 3,000 in the evolution report. ,000.00 more than three million reais, my money is all declared, I have income tax on everything I have, and I have a parts distributor, I have a high income, I'm nobody, I'm angry with the situation, of a casino not paying! I was wanting to buy a website for myself, but today there are already many on the market, and they are losing credibility by not paying the winners! Today I don't know if it was you who tried to call me, I tried to answer a strange number 4 times and the call didn't go through, I would like to speak to you to try to explain everything in detail, as there is nothing like talking on the phone, I even called a website salesperson. casinos to ask for help he recommended you to me! Now I'm playing on a site in Canada that pays via pix, however, as I said above, only 10,000 per day, and as I played big to try to recover I put more than 80,000 thousand reais and I'm getting little because I'm only withdrawing 10,000 because I saw it on site rule that only withdraws every 10,000 in 10,000 and I was, as I said above, afraid of blocking and not being able to withdraw my investment, imagine the gain! You understand now, call me because I have money and I want to go after the gobet website so I don't do this and end up without justice, with impunity, with other players. I've never done anything because I don't know anything about computing, I've lost a lot, and I've also won because, as you know, you're likely to get it right, please understand my questions because I'm a serious, honest person and I've never done anything wrong to anyone! If you were the one who called me, you didn't complete the call, my phone number is WhatsApp, you can also call there if you prefer, I'm waiting to see how I can do it so I don't waste time and money so I don't resolve anything!

Amigo não tenho nada errado pode acreditar, sei que tem vários casos porém, jogo desde de 15 anos de idade, tenho hoje 41 anos, estava com trauma pois já tive o problema com o site gobet, e estou fazendo os vídeos jogando na roleta xxx revolution já perdi duas vezes quase 300.000 de ganhos ganhei vão pagando devagar joguei, acabei perdendo dessa vez vou aguentar para tentar receber, já recebi vários depósitos, antes de jogar na gobet, jogava no Poker Stars cassino era bom porém eles colocavam muitos limites de jogos quando perdia não deixava fazer mais depósitos, todos meus depósitos são via pix e recebo no meu pix do CPF, então estava ganhando uma vez perdi e aí fui tentar aumentar o limite o site está inglês, então fiz sem querer o bloqueio espontâneo até maio de 2024 e eles não desbloqueiam até a data pode explicar eles não querem nem saber seguem o que foi feito, mesmo que por engano, aí depois disso fui atrás de um site confiável para jogar sempre só joguei Poker Stars Casinos, aí fui jogar alto como sempre jogava sendo que apostava alto para ganhar pouco tipo 40.000 quando conseguia 5000 de lucro retirava e depois de alguns dias tentava novamente. Resumindo nunca jogava essa roleta que multiplicava, não conhecia o jogo, e nesse dia estava já perdendo no site da gobet em torno de 16000 mil reais, quando multiplicou por 1000 só estava com aposta acho que de 30 reais quando vi o ganho de 30.000 daí em diante passei a jogar nesse jogo, agora estou assustado em sacar quantia grandes nesses sites pois no Poker Stars, se puxar meu histórico vai ver já joguei muito, nesse site que estou jogando agora entre percas e ganhos marcou no relatório da evolution mais de 3.000.000,00 mais de três milhões de reais meu dinheiro é todo declarado tenho imposto de renda de tudo que tenho, e tenho distribuidora de peças faturo alto não sou Zé ninguém, estou revoltado com a situação, de um cassino não pagar! Estava querendo comprar um site para mim porém hoje já tem muitos no mercado, e estão perdendo a credibilidade por não pagar os ganhadores! Hoje não sei se foi você que tentou me ligar tentei atender 4 vezes um número estranho e não completou a ligação, gostaria de falar com você para tentar explicar tudo bem detalhadamente, pois nada como falando ao telefone, inclusive liguei para um Vendendor de sites de casinos para pedir ajuda ele me indicou vocês! Agora estou jogando em um site do Canadá que paga via pix porem, como já falei acima só 10.000 por dia, e como joguei alto para tentar recuperar coloquei mais de 80.000 mil reais e estou recebendo de pouco pois estou sacando só de 10.000 pois vi na regra do site que só saca de 10.000 em 10.000 e fiquei como já falei acima com medo de bloquear e não conseguir nem retirar meu investimento imagina o ganho! Entendeu agora, me liga pois tenho dinheiro e quero ir atrás do site gobet para não fazer isso e ficar sem justiça, impune, com outros jogadores. Não fiz nunca nada até porque não sei nada de computação já fiz foi perder muito, e já ganhei também pois como sabe tem probabilidade de acertar, por favor entenda meus questionamentos pois sou pessoa séria idônea e nunca fiz nada de errado contra ninguém! Se foi você quem me ligou não completou a ligação esse meu telefone é WhatsApp pode ligar por lá também se preferir, estou aguardando para tentar ver como faço para não perder tempo e dinheiro para não resolver nada !

I'm not having any problems with the casino in Canada, on the contrary, to this day I've already bet and received it, but as I said, I read the site's rules, I bet big and even withdrawing my money will be difficult because they only pay 10,000 ten thousand reais, but never I didn't even try to withdraw more than 10,000 because the rules say it's the daily maximum. My question is if I make a withdrawal of an amount above 10,000 can it be blocked? That's the only question, or can I try? Because I never use bonuses because I know if I win I have to play 70 times the bonus amount, I always only deposit via pix because as you already said and I already know when it's with a card I played today they sometimes take more than 8 days to pay out winnings. But I'm not an expert, it was my experience that I learned! I've already spoken to a lawyer, I even have a degree in law, but I don't know how it works to go to court in Curaçao, and as I've been researching, very few lawyers work for these couples because the fee is low and they have no interest in making a intentional speech, to take a lifetime and not win, because I know that the casino world runs in parallel with very rich mafiosi, that's why I was surprised by the problem with the gobet website, and today I see a lot of websites with owners without a capital strong only at the risk of players always losing but sometimes the house loses! And that's why I didn't enter the business, I have a Salesperson calling me directly from XSA offering me the betting and casino site! Another thing I always play with live products, preferably with evolution because that's the one with the most players, and I don't think they can manipulate results because there are a lot of people playing, sometimes more than 2000, two thousand players and if they try to manipulate it, I have other players betting and they can have high winnings, so for this reason I always play online games my whole life, as I said, I only played at Poker Stars casino then Gobet had a problem, today on this site in Canada that is paying correctly but a lot slow for that. Likes to play loud! Please call me to try to help me resolve it, I can even give you part of the money or sign a contract with you. I'm just interested in resolving it because I was outraged by the situation and I don't want to let it go! I'll try to go after it! Thank you in advance Breno T******a

Não estou com problemas com o cassino do Canadá pelo contrário até hoje já apostei e recebi porém é como falei como li as regras do site apostei alto e até para retirar meu dinheiro vai dar trabalho pois eles só pagam de 10.000 dez mil reais, porém nunca nem tentei retirar mais de 10.000 pois nas regras tem falando que é o máximo diário. A minha pergunta é se eu fizer um saque de um valor acima de 10.000 podem bloquear? Só isso a dúvida, ou posso tentar ? Pois nunca utilizo bônus pois sei se ganhar tem que jogar 70 vezes o valor do bônus, sempre deposito só via pix pois como você já falou e já sei quando é com cartão joguei hoje eles demoram as vezes mais de 8 dias para pagar ganhos. Porém não sou especialista foi a vivência que aprendi! Já falei com advogado inclusive sou formado em direito, porém não sei como funciona para ingressar em justiça em Curaçao, e como já andei pesquisando são raros os advogados que atuam nesses casais inclusive pois o valor é baixo e eles não tem interesse, em fazer uma discursão intencional, para demorar um vida e não ganhar, pois sei que o mundo do casino anda em paralelo com mafiosos, muito ricos, por isso que estranhei o problema com o site gobet, e hoje vejo o monte de site com donos sem um capital forte só arriscando os jogadores sempre perder porém as vezes a casa perde! E por isso que não entrei no ramo tenho um Vendendor me ligando direto da XSA me oferecendo o site de apostas e casino! Outra coisa sempre jogo nós produtos ao vivo de preferência nos da evolution pois é o que tem mais jogadores, e acho que eles não tem como manipular resultados pois tem muita gente jogando as vezes mais de 2000 dois mil jogadores e se eles tentarem manipular em cima de mim tem outros jogadores apostando e podem terem ganhos altos, então por esse motivo que sempre jogos em jogos online na vida toda como já falei só jogava no Poker Stars casino depois Gobet deu problema, hoje nesse site do Canadá que está pagando corretamente porém muito lento para que. Gosta de jogar alto! Por favor me ligar para tentar me ajudar a resolver posso até dar parte do dinheiro ou fazer contrato com você tenho interesse só de resolver pois fiquei indignado com a situação e não quero deixar para lá! Vou tentar ir atrás! Obrigado desde já Breno T******a

Dear bbteixeira,

You mentioned the fact that you do not know anything about computing, and you also claimed that the type of game you played cannot be manipulated.

Those games can be manipulated for sure, but I will not disclose manuals on how to do it for understandable reasons. However, after reviewing some details from the casino, I would like to ask you a few more questions.

What exact device(s) did you use to access the casino website and play, and what internet browsers and internet connection did you use on those device(s)?

Do/Did you use any tool(s) to hide your location/IP, such as a VPN or anything else that could mask your current location or device-specific characteristic data? If yes, what tool and what was the purpose of using it?

Ask the owner of the Gobet casino to open my account and show you all my history. I played the tiger game, the plane crash game, and the evolution roulettes. He doesn't say anything or show you proof because you are using dishonesty towards me! Please provide me with information so that I can reach the Owners and if the residence is here in Brazil, I will go with friendly police officers and resolve the situation myself! If I don't live here, I'll go into legal mode where necessary! Please help me! Any information you give me, I will never say how I got it, I just want to resolve my situation, I don't want to feel deceived without anything I can do to make sure they are punished!

Pede ao dono do casino Gobet para ele abrir minha conta e mostrar todo meu histórico para você joguei no jogo do tigre, no jogo do avião crash, e nas roletas evolution. Ele não diz nada nem mostra provas para vocês pois estão usando de desonestidade para com minha pessoa! Por favor me forneça informações para que consiga chegar até os Donos e se for aqui no Brasil a residência vou com policiais amigos e resolvo eu mesmo a situação! Se não morar aqui vou para modo jurídico onde for necessário! Por favor me ajuda! Toda informação que me passe não vou em momento algum dizer como consegui só quero resolver minha situação não quero me sentir enganado sem nada que possa fazer para fazer com que sejam punidos!

Dear bbteixeira,

Thank you for the additional information, and I am sorry for the delay.

"I've already explained, I'm playing on another site in exactly the same way"

What exactly do you mean by playing the same way? What exact way do you mean, please? Can you be more specific? From what type of games did you accumulate most of your disputed winnings?

I am still in contact with the casino, and I am trying to gather all the necessary information from them. Unfortunately, I am not successful, so I am waiting for more details again.

So, as usual, I will inform you when I know more.

Thank you for your patience and understanding.

Hello, I'm making daily videos, I play with high stakes on Evolution immersive roulette and XXX extrem Evolution roulette. calm mind, what I mean when I say I'm playing the same way and saying that my computer doesn't have anything special, it's a Mac computer with the original factory system, I don't have knowledge in computer programming, I play on luck, and I sell the last 500 numbers that appear below playing in the probabilities, seeing if it is showing a lot of red, or black if it is giving 1 to 18 or 19 to 36 seeing which line is giving, in short there is no cheating, there is that any game if you play it will give The problem is that most players don't have a goal of stopping and with high bets we can get unlucky and lose! These Evolution games are the ones that I really win because they are live, there's no way to mess things up, I'm doing it on this site where I'm playing videos from the moment I turn on the computer until I go online, playing most of the time I start losing but when I manage to win From 10 to 20 thousand I stop, I turn off the computer, sometimes I go up to two days without playing. However, I have a value of more than 500,000 thousand reais, betting, sometimes I drop to less than 400, my heart is in time to leave and as soon as I gain little, considering the investment, I stop immediately, then I always take a photo before leaving and I only end the filming when I leave the site, go into the Evolution game history to take photos and show where all the winnings and losses are! In short, I've already played more than 300,000 three hundred thousand reais and lost, thinking that because the value was high it would eventually come back and it didn't! I have videos in less than 2 hours, losing that amount! I've always played high, and as I said on Poker Stars, and today on this site, which has a license in Malta and the site is from Canada, I'm playing, it's just boring because I bet more than 100,000 thousand reais, I spent a lot of time getting my money back because in the The maximum he pays is 20,000 per day and only after 48 hours after the withdrawal and most days he only pays 10,000 reais at one time or another they pay 20,000! In short, we are mixing conversations today, this site that I play on is the same as Poker Stars, you can play 1,000,000.00 a million reais if you play and double it, they pay, it can take longer to pay, unlike this small site that I went to venture on, I won and I didn't receive it! I would really like to speak to you on the phone because I want to try in any way, but I won't leave behind what this casino did to me, it's a matter of honor, my Banco Brasil account, the pix is my CPF, I have income tax backing to make the payments. bets and receive, as I said, my main business is the distribution of motorcycle parts, I am an importer and distributor! I play on the plane, but there are no big wins. to play! And another thing, I don't use casino bonuses to win and not get trapped, to withdraw the money, I use the lost tactic a lot, I bet, doubling the amount several times when I win, I stop playing and stop playing only when I receive the money! These live games have no manipulation on the part of the player and on the part of the casino companies they may even have less, but because the deck or roulette is live, so there is no way to change the cards, or I ask to stop at the roulette wheel on the number What I want is pure strategy, luck, you have to be fearless because sometimes you're losing a lot, other times you're winning a lot and when you reach a high value, be happy with a small amount so you don't lose!

Olá estou fazendo vídeos diários, jogo com apostas altas na roleta imersiva evolution e na roleta XXX extrem Evolution essas roletas jogo sempre nelas já perdi muito porém quando ganho são prêmios grandes e depois que ganho paro de jogar só volto a jogar no outro dia com a cabeça tranquila, o que quero dizer quando digo estou jogando da mesma forma e dizendo que meu computador não tem nada demais é um computador Mac com sistema original de fábrica, não tenho conhecimento em informática para programação, jogo na sorte, e vendo os últimos 500 números que aparece lá em baixo jogando nas probabilidades, vendo se está dando muito vermelho, ou preto se tar dando 1 ao 18 ou 19 ao 36 vendo qual linha está dando, resumindo não existe trapaça, existe que qualquer jogo se você jogar ele vai dar o problema é que a maioria dos jogadores não tem meta de parar e com apostas altas podemos pegar mão de azar e perder! Esses jogos da Evolution é os que realmente ganho pois são ao vivo não tem como ter enroladas, estou fazendo nesse site que estou jogando vídeos a partir da hora que ligo o computador até entrar na internet jogando a maioria das vezes começo perdendo porém quando consigo ganhar de 10 a 20 mil paro desligo o computador as vezes passo até dois dias sem jogar. Porém estou com o valor de mais de 500.000 mil reais apostando as vezes desço para menos de 400 o coração fica em tempo de sair e assim que ganho pouca coisa visto o investimento paro logo aí sempre bato foto antes de sair é só encerro a filmagem quando saio do site, entro no histórico do jogo na Evolution para bater fotos e mostrar onde está todas as apostas percas e ganhos! Resumindo já joguei mais de 300.000 trezentos mil reais e perdi achando que porque o valor era alto uma hora iria voltar e não voltou! Tenho um vídeos em menos de 2 horas perdendo esse valor! Sempre joguei alto sendo que como falei no Poker Stars, e hoje nesse site que tem licença em malta e o site é do Canadá estou jogando ele só é chato pois apostei mais de 100.000 mil reais passei muito tempo para receber de volta o dinheiro pois no máximo que ele paga é 20.000 por dia sendo que só depois de 48 horas após o saque e ainda tem que a maioria dos dias só paga 10.000 reais uma vez ou outra eles pagam 20.000! Resumindo estamos misturando as conversas hoje esse site que jogo é igual o Poker Stars pode jogar 1.000.000,00 um milhão de reais se jogar e dobrar eles pagam pode demorar mais paga, diferente desse site pequenos que fui me aventurar ganhei e não recebi! Gostaria muito de falar com você por telefone pois quero tentar a forma que for porém não vou deixar para trás oque esse casino fez comigo é questão de honra, minha conta do Banco Brasil o pix é meu CPF tenho lastro no imposto de renda para fazer as apostas e receber, como já falei meu negocio principal é distribuição de peças de motos sou importador e distribuidor! Jogo no do avião porém não tem ganhos grandes jogo em jogos como Deal ou NoDeal também não tem grandes ganhos só uma vez ganhei quase 30.000 nesse Deal ou No Deal da Evolution, sou um jogador que jogo alto e quando ganho saio do jogo ou paro de jogar! E outra coisa não utilizo bônus dos casinos para se ganhar não ficar preso, para retirar o dinheiro, utilizo muito a tática perdi pedi aposto dobrando várias vezes o valor quando ganho paro de jogar e deixo para jogar só quando receber o dinheiro! Esses jogos ao vivo não têm manipulação nem por parte do jogador e por parte das empresas de casinos podem até ter porém menos pois o baralho ou a roleta e ao vivo então não tem com trocar as cartas, ou eu pedir para parar na roleta no número que quero é pura estratégia, sorte, tem que ser destemido pois horas esta perdendo muito horas ganhando muito e quando chegar em um valor alto se alegrar com quantia pequena para não perder!

You always just ask and don't answer my questions, I asked you about how to file a lawsuit, or what way I would have to punish this website Gobet Space, which didn't pay me, taking its website offline or doing anything to punish, to Never again will he do this to anyone, no player has to go through what I went through, because his website has a license, it appears to be a legal site due to the amount of licenses it shows and they haven't paid and no one does anything, what's the point of all that license? And from what I'm reading on the Forums, many people are complaining and when you see sites with licenses in Curaçao, I think almost all of them! Anything. Can it be done against these malicious websites?

Sempre você só pergunta e não responde minhas perguntas, lhe perguntei sobre como entrar com processo, ou qual forma eu teria para punir este site Gobet Space, que não me pagou, tirando o site dele fora do ar ou fazendo qualquer coisa para punir, para nunca mais ele fazer isso com seu ninguém nenhum jogador passar o que eu passei, pois o site dele tem licença parece ser site legal pelo monte de licença que mostra e não pagou e ninguém faz nada, do que serve tanta licença? E pelo que estou lendo nos Fóruns muitas pessoas reclamando e quando vai ver sites com licença em Curaçao acho que quase todos! Nada. Pode ser feito contra esses sites maliciosos?

My friend is my biggest revolt and precisely because I have never done anything when I say anything and nothing wrong, never against anyone and always when I lose, I sustain the pain of losing, which is much worse than the joy of winning, because what you win helps however Don't change your life! It's not like a lottery where when you win the jackpot you can change your life! So I want to make it very clear that I'll pay for your ticket if you want to come and watch me playing there's nothing wrong sometimes it's good that I win but like I said I've already lost a lot! What I'm doing is placing very high bets that I lower, but when I win little considering the investment I'm satisfied and I stop playing! And as the game is addictive, many players cannot stop and as the casino has money to cover any bet, it will always win if you don't get out, and start over calmly and with a cool head!

Amigo a minha maior revolta e justamente porque nunca fiz nada quando digo nada e nada de errado, nunca contra ninguém e sempre quando perco, sustento a dor de perder, que e muito pior do que a alegria de ganhar, pois o que ganha ajuda porém não muda de vida! Não é como uma loteria que quando ganha a bolada dar para mudar de vida! Então quero deixar bem claro pago até sua passagem se quiser vir olhar eu jogando não tem nada de errado as vezes dar bom que ganho mais como falei já perdi muito! O que estou fazendo é fazendo apostas altíssimas que baixo porém quando ganho pouco visto o investimento fico satisfeito e paro de jogar! E como o jogo vicia vários jogadores não conseguem parar e como o casino tem dinheiro para cobrir qualquer aposta ele sempre vai ganhar se você não sair fora, e recomeçar com calma e cabeça fria!

Thank you, bbteixeira, for additional clarification.

What questions have not been answered yet? Please, check my previous posts, especially the one written in points from November 30. I believe I answered everything you asked for.

From what type of games did you accumulate most of your disputed winnings?

Is there a possibility that one or more of your devices could have been used by other casino accounts besides your disputed account?

On our side, the only thing we can do is to close the complaint as "unresolved", which would influence the casino rating. But it is possible only under specific circumstances that have not yet occurred. However, they normally answered my previous emails without problems, so I sincerely believe I will be provided with the requested details and information in a reasonable time. Let's ask the casino for an update.

Dear GoBet Casino team,

Can you please look at my last email regarding the matter (sent on December 14) and provide me with the requested details and answers?

Looking forward to hearing from you.

If you have Telegram or an app that shows heavy videos, I can show videos of me playing live to understand how there is nothing wrong and so much so that I lost several times this last time I reached a balance of 508,000 thousand reais and playing high I lost I'm in depression , because it's not easy, I took a risk, I didn't have anything for which everything was fine, now everything is bad, I only have 160,000 in my account and before I lost it I had more than 300,000 thousand reais in my account plus 508,000 to withdraw I was afraid to withdraw it all at once and blocked so I left it and every day I played a little when one day I lost a large amount I made bigger bets to recover that's where I reset the balance I still put in more than 160,000 thousand reais I'm devastated! Gobet just broke me down! This casino was paying well, only 10,000 per day, but every day it paid! I still need to receive 30,000 when I finish receiving it, I'll say the name because it's really quite correct. The problem is the delay and the player ends up playing and losing if one day he wins!

Se você tiver Telegram ou um aplicativo que passe vídeos pesados posso passar vídeos eu jogando ao vivo para entender como não tem nada de errado e tanto que perdi várias vezes dessa última vez cheguei a um saldo de 508.000 mil reais e jogando alto perdi estou em depressão, pois não é fácil fui me arriscar não tinha para que estava tudo bem agora está tudo ruim estou só com 160.000 na conta e antes de perder tinha mais de 300.000 mil reais na conta mais 508.000 para sacar fiquei com medo de sacar de uma vez e bloquear então deixei e todo dia jogava um pouquinho quando certo dia perdi uma quantia grande fiz apostas maiores para recuperar foi onde zerei o saldo ainda coloquei mais de 160.000 mil reais estou arrasado! O Gobet só me desestruturou! Esse casino estava pagando bem direito só de 10.000 por dia mais todo dia pagava! Ainda falta eu receber 30.000 quando acabar de receber falo o nome pois ele realmente para bem correto o problema é a demora e o jogador acaba jogando e perde se um dia ganha !

Hi bbteixeira,

I wanted to inform you that since Branislav, your assigned resolver, is currently on vacation, I have decided to extend the timeline by an additional 7 days. Given that Branislav possesses the most comprehensive understanding of your situation and maintains direct communication with the casino, I believe this extension is warranted. Your patience is greatly appreciated.

Thank you for your understanding and continued patience.

I'm waiting for a solution because I was playing at Spin casino after this disappointment with gobet I ended up winning more than 700,000 reais, I received more than 250,000 but I ventured into playing for fear that if they left it standing still it would block the money or if I withdraw everything at once it would happen After blocking, I ended up losing and then I was very sad, I ended up putting my winnings in to try and get them back, I even ended up losing my winnings, I was very shaken by the gobet situation and as it was a very large amount that I had won on Spin, I didn't even mention the name of the casino I said, another thing that affected me is that they only deposited 10,000 per day on weekdays, when it was the weekend I didn't deposit it and there was fear of losing, fear of blocking and anxiety about receiving it, I had already received more than 250,000 at Spin casino when I played hard and lost. If you want, I can send them, I made videos lasting more than 2 hours playing up and down, I won a lot more, I lost in the end, I have no winnings, really the casino always wins in the end, there's no point! If you can help me receive the money I won and didn't receive from gobet I won't play anymore I made a promise, because I'm sad because of so many emotions and frustrations in the end!

Estou aguardando solução pois, estava jogando no Spin casino depois dessa decepção com a gobet cheguei a ganhar mais de 700.000 reais recebi mais de 250.000 mais fui me aventura em jogar com medo de se deixassem parado bloqueasse o dinheiro ou se sacasse tudo de uma vez acontecesse de bloquear acabei perdendo e depois fiquei muito triste acabei colocando os ganhos para tentar buscar de volta acabei perdendo inclusive os ganhos, fiquei muito abalado com a situação da gobet e como era um valor muito grande que tinha ganho no Spin nem falar o nome do casino falei, outra coisa que abalou é que só depositavam 10.000 por dias nos dias úteis quando era final de semana não depositava e veio medo de perder medo de bloquear e ansiedade para receber já tinha recebido mais de 250.000 no Spin casino quando joguei pesado e perdi se quiser tenho como mandar fiz vídeos de mais de 2 horas jogando sobe desce ganhei muito mais perdi no final estou sem ganhos realmente o casino no final sempre ganha não adianta! Se conseguir me ajudar a receber o dinheiro que ganhei e não recebi da gobet não irei mais jogar fiz uma promessa, pois estou triste por tantas emoções e frustrações no final!

In summary, Spin casino can give a good rating, I made withdrawals of 60,000 reais and received 10,000 in 10,000 from Monday to Friday, if there is no holiday, they paid very well

Em resumo o Spin casino pode avaliar bem eles fiz saques de 60.000 reais e recebi de 10.000 em 10.000 segunda-feira a sexta-feira se não tiver feriado pagaram bem direitinho

I was supposed to withdraw the 500,000 at once, I was afraid of blocking it, I ended up playing and lost, but the amount I had played was more than 165,000 so I was anxious for fear of not receiving it, I received several days of 10,000 I put the money in, However, I didn't have the structure to deal with such a large gain after receiving it, I lost it and then I spent my money back to try to win and I lost everything I had won and my money! But like I said, I made videos on how I win, but how I play big will either give me a big win or lose everything!

Era para ter sacado os 500.000 de uma vez mais fiquei com medo de bloquear acabei jogando e perdi, só que o montante tinha jogado foi mais de 165.000 então fiquei ansioso com medo de não receber, recebi vários dias de 10.000 coloquei o dinheiro para dentro, porém não tive estrutura para lidar com um ganho tão grande depois de receber perdi e depois gastei o meu dinheiro de volta para tentar ganhar e perdi tudo o que tinha ganho e o meu dinheiro! Mais como falei fiz vídeos como jogo ganho porém como jogo alto ou vai dar um ganho muito grande ou perco tudo!

Greetings all,

I am sorry for the delay.

Dear bbteixeira,

In the meantime, I was provided with details that I additionally requested from the casino.

After reviewing all the necessary information and data, we are closing this complaint as unjustified due to breaching the casino's terms and conditions - there are reasonable grounds to believe we are talking about the use of prohibited practices and fraudulent play, as well as connections with other accounts/users, which gave you a significant and unfair advantage in accumulating your disputed winnings.

The casino acted in accordance with its terms and conditions. We accept its decision and therefore, there is no reason to wait for the regulator's final decision.

I am sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.

In case of any questions or news from the regulator, feel free to write to me at branislav.b@casino.guru.

Although only "externally", thank you very much, GeBet Casino Team, for providing information and for your cooperation!

Best regards,

Branislav, Casino.Guru