Immerion Casino - обща дискусия (страница 5)

Hello everyone. This is how I registered at a foreign casino. I got a $50 bonus with no deposit at the beginning. Believe it or not, I'm used to over $400,000. However, in order to withdraw anything, I have to take the last step. Make a $100 deposit in bitcoin. Since I don't understand crypto, if someone wants to try withdrawing it, we'll split it half and half.

Poz svima. Ovako registrovan sam na neki strani kazino. Dobio sam na početku 50 dol bonusa bez dep. Vjerovali ili ne navikao sam na preko 400 hiljada dolara. Međutim da bih mogao bilo sta da podignem moram izvesti zadnji korak. Uplatiti 100 dolara depozita u bitcoinu. Posto se ja ne razumijem u kripto ako neko zeli da probamo to podici dijelimo pola pola. [email protected]

Hi, I certainly wouldn't go for someone to deposit to your account, because it's forbidden and the casino can then void the money. You might want to do some research on the internet. Also, make sure you don't give your account details to anyone so you don't lose money. Try asking the support if they can help you or do you have someone close or a friend who can assist you?

There are some instructions on the internet on how to open a crypto wallet and how it works, so I'd rather try than blindly trust someone. 

stay away from this casino, play without bonus because if you play with bonus and win then forget your money you have to wait a long time and they are in your account so you can play them up (maybe that's the idea)

worthless!!!

håll er undan detta casinot , spela utan bonus för spelar du med bonus och vinner så glöm dina pengar du får vänta länge och de finns på ditt konto så att du kan spela upp dom (kanske är tanken )

värdelöst!!!

Greetings, have you had this experience playing in this casino with a bonus? Have you been unable to withdraw anything or are you still waiting for your money? Could you tell me a few more specific things about it so we know if it would be possible to help you? 

IMMERION CASINO iMR. Stay away from this casino. It doesn't do identification so it doesn't pay. 45 days and the account hasn't been identified.

IMMERION CASINO iMR. Μακριά από το καζίνο αυτό. Δεν κάνει ταυτοποίηση για να μην πληρώσει.45 ημέρες και δεν έχει γίνει η ταυτοποίηση του λογαριασμόυ

Hello, can I know what the casino told you about all this when you say that the verification has been going on for a month and a half? What specifically are you unable to verify, is it one or more documents?

We give casinos 14 days to sort this process out and if they don't, I often advise players to file a complaint.

Wouldn't you also be interested in this and would our team try to help you if you don't know what to do next?

If you are interested here is a link where you can open a complaint.

I hope this whole situation can be resolved.

My complaint has gone on for over 6weeks.

Yes, I have seen that, and I firmly believe that it will soon come to an end.

Stefan will answer shortly and I hope that it will have a happy ending.

Thank you Jaro and Stefan for helping me with this

You're welcome, that's what we're here for. I hope it will turn out to be successful.🙂

Just got another email asking same document that has no problems but I sent it

Hello, I have sent the documents many times and they tell me every day that don't worry, the documents will be sorted out once I receive an email message. For 44 days, nothing has happened. They are mocking me every day. They tell me to be patient. Be patient. The time it took for this to come from a bonus. I am entitled to withdraw them, but they don't give them to me. Thank you.

Γεια σας έχω στείλει πολλές φορές τα έγγραφα και μου λένε κάθε μέρα ότι μην ανησυχείτε τα έγγραφα μόλις γίνει τακτοποίηση θα λάβω στο e-mail μήνυμα εδώ και 44 ημέρες δεν γίνεται τίποτα κάθε μέρα με κοροϊδεύουν κάντε υπομονή μου λένε κάντε υπομονή κάντε υπομονή το καιρό σε αυτό προήλθε από μπόνους μπορώ δικαιούμαι να τα βγάλω αλλά δεν μου τα δίνουν ευχαριστώ

Dear player, I have forwarded your request and will try to push the KYC department for an answer. Unfortunately, I have no information about why they are not answering, as the Support Team does not process KYC questions or requests. But I will do my best to help you with your case! They write to me every day the same thing to contact the identification department by e-mail who never answer anything, they are unacceptable, thank you

Αγαπητέ παίκτη, έχω μεταφέρει το αίτημά σου και θα προσπαθήσω να πιέσω το τμήμα KYC για απάντηση. Δυστυχώς, δεν έχω πληροφορίες για το γιατί δεν απαντούν, καθώς η Ομάδα Υποστήριξης δεν επεξεργάζεται ερωτήσεις ή αιτήματα KYC. Αλλά θα κάνω ό,τι μπορώ για να σε βοηθήσω με την περίπτωσή σου! Μου γράφουν κάθε μέρα το ίδιο να επικοινωνήσω στο e-mail με το τμήμα ταυτοποίησης οι οποίοι δεν απαντάνε ποτέ τίποτα είναι απαράδεκτοι ευχαριστώ

Ok, thank you very much.

Οκ ευχαριστώ πολύ

This is the message they send me every day, the same one over and over again

Αυτό το μήνυμα μου στέλνουν κάθε ημέρα τα ίδια και τα ίδια

That's exactly what happened to me since Nov 6. So 60 days here. Same thing happening to you is happening to me

According to the screenshot, it is actually not about the document but more about the selfie's quality. Do you have someone to help you capture the photo, perhaps?

Hello,

The sad truth is that the first line, like common support workers in this case, are truly not able to help you. They are usually in no position to demand anything from the KYC Team. Of course I agree it all is very inconvenient. Have you been thinking about filing an official complaint? If the casino is not in extreme delay, they should find some time to respond to such a query, I guess.

My god that picture I gave them was perfect. I had someone always picture every thing they wanted as documents. If u want to see them I am gladly to show you

By far a big scam. Immerion iMR casino does not pay at all also does not do identification. 48 days nothing.

Μακρυά μεγάλη απάτη. Immerion iMR καζίνο δεν πληρώνει καθόλου επίσης δεν κάνει ταυτοποίηση.48 ημέρες τίποτα.