Bet2U Casino - обща дискусия (страница 2)

I live chat

He advised me to withdraw 100us at a time, after receiving the money, then withdrawing again should be better than withdrawing once 700us.

How do you think

I'd like to say, that this is still a part of progress, and it also seems the money will be on your account.

I agree this limit is quite low.

Was it set specially for you, or is it set in general for all?

i have tried it He was not interested in paying me. Until recently, I spoke to him again. He admitted to Lave that he didn't plan to pay me. Now, if I suddenly withdraw money, I have to wait a bit longer, not knowing when I'll get the money. If I make a complaint to you, I have to wait another 2 weeks for you to take care of it. I think it's a scam to trick me into canceling my withdrawal and only preventing your intervention. I really appreciate you helping me out.

I'm sorry to say that, but the casino is not interested in solving players' complaints. We call that "No Reaction Policy". I believe you should not cancel any active withdrawal, but frankly, there is nothing we can do to help you get the money. You should start playing in more decent casinos, to stay better protected.

Not much I can add for now - I'm really sorry!

Hello, bet2u has almost not processed my withdrawal for a week, I need help with it, I have photos and messages from conversations showing that they have no solution.

Hola, bet2u lleva una semana casi sin procesar mi retiro, necesito ayuda con ello, tengo fotos y mensajes de conversaciones mostrando que no le dan solución.

Hello. May I ask, what is the reason for not processing the withdrawal, have you got an explanation from the support, perhaps? Could you, please, give us some more details, so we can better understand what the issue is? Unfortunately, when it comes to this casino, as they are not willing to cooperate with us, which you can see also in other cases (posts above), we have our hands tied here. Our team is always trying to help with every case, but, and I am sorry to tell you, please, do not keep much hope this time.

Will wait for your response.

Hello, I won 2181€ on this bet2u site on table games and I submitted a withdrawal request and until now my winnings have not reached my Skrill wallet. They are very late.

Hi, how long have you been waiting for the withdrawal ? Did the casino give you a reason ? We give casinos 14 days to sort this out so that's why I'm asking. 

Also, do you have a verified casino account yet ? 

No, I submitted a withdrawal request 3 days ago. I did not win with my own money

So that means you won the bonus, yes ? At what stage is your withdrawal still pending or has it been successfully sent by the casino ? Have you fulfilled all the conditions of the bonus ? Have you verified your account with the casino ? 

Sorry to ask so many questions, but they are important, so it would be nice if you could answer them all. 

I would also say that I would remain patient for the time being if everything was fine on your side, then we will see how the casino behaves. 

If you have any new information let me know and if nothing changes in the mentioned 14 days we will try to help you. 

No, you don't understand what I mean. I won my credit, not any bonus. I deposited €100, bet on casino games and won 2181€

Sorry, I wanted to know if you won from some bonus but I spelled it wrong. I asked because you said that. " I did not win with my own money". Then what money did you play with ? 

Anyway, as far as your withdrawal is concerned, you still haven't gotten anywhere and you have no new information ? It would also be helpful if you could answer my other questions. Do you already have a verified casino account ? 

I first bet €5 on the casino games and then went to roulette and bet €15. After a while, I played roulette and bet 50 euros and won. Yes, my account has been verified for a long time.

Okay, since you didn't play with the bonus and you loaded some money on table games, how long are you waiting for the withdrawal please ? 

Still no new information from the casino ? Do you ask them about the status of your withdrawal ? I already mentioned that we give casinos 14 days to sort out the process of sending the money and if they don't, you have the option to file a complaint with us.

So let us know where you stand. 

You have submitted a withdrawal request on 13/03/2024

I regret playing in this casino because they are a group of thieves

Good, then try to check with support to make sure you've entered everything correctly and what stage your withdrawal is at. I would be getting a bit nervous too, because over a week is not the least. 

If nothing changes in the next few days, then you can reach out to us and, as I said, file a complaint.