Amonbet Casino - обща дискусия

This casino is a complete rip-off. I initially deposited €50 and played without a bonus. When I tried to withdraw €300, I was strung along for over 48 hours with a constant stream of new verifications. I uploaded a front and back photo of my ID, a selfie with my ID, proof of address with a bank statement, and proof of payment. None of that was enough. They made me wait for hours, then asked for a selfie with my ID in one hand and a piece of paper in the other hand that said "Hello amonbet" and the date. I uploaded that too, but it still wasn't enough. I was strung along for hours again, the money was canceled once more, and I was told to upload it again. They made me wait overnight to see that my withdrawal had been canceled again, only to then tell me I needed to upload yet another selfie, even though live support had repeatedly assured me everything was fine and I had nothing to worry about. I still haven't received my money and I'm definitely on their blacklist.

Größte Verarschung das casino. Ich habe original 1 mal eingezahlt 50 Euro und ohne Bonus gespielt, als ich 300 Euro auszahlen wollte wurde ich über 48 Stunden hingehalten mit ständig neuen Dingen die ich verifizieren musste. Ich hatte Ausweis Vorder Rückseite hochgeladen dazu Selfie mit Ausweis, adressnachweis mit Kontoauszug, zahlungsnachweis, das alles war nicht genug, sie ließen mich Stunden warten um dann ein Selfie mit Ausweis in der Hand und in der anderen Hand einen Zettel mit der Beschriftung: Hallo amonbet und das Datum... auch das habe ich hochgeladen, war auch nicht genug , ich wurde wieder Stunden hingehalten, Geld wurde erneut storniert und ich solle es erneut hochladen.. über Nacht ließen sie mich dann warten um zusehen das meine Auszahlung erneut storniert wurde um mir dann mitzuteilen das ich ja noch ein Selfie hochladen müsste nachdem der live Support mir mehrfach versicherte das alles passt und ich mir keine Sorgen machen muss. Geld bis jetzt nicht erhalten, definitiv Blacklist.

Hello,

I respect your experience and must add that what you describe would have taken decades in many other casinos. This forum is full of it🙁.

Yet it seems like you managed to fulfill all that within a few days or so.

I'm simply expressing my thoughts.

After what you already provided, I hope the additional selfie won't be an issue!

It is Friday though, do you know whether they handle withdrawals on weekends, perhaps?

Did you end up getting your money? How long did it take

has anyone ever used AmonBet.com

Ive just won some money and wondering if they’ll actually pay me

Hey, you can read other players' experiences here. The casino is slowly going downhill in terms of its safety index, and several players are having problems. They don't respond to some complaints, so I'm a little worried, but I don't want to jump to conclusions.

How long have you been waiting for your money? Did you have to verify yourself or not?

hi ive tried doing first withdrawl. they cancelled it and started verification process, sent copy of driving licence,proof of address,copy of bank card copy of statement showing deposit transaction , verified telephone number, and finally email address, Then told me to contact customer support tomorrow?

If I may step in, this casino is not very trustworthy, so I hope your withdrawals will be okay. However, please consider trying a casino with a higher score or better review.

Can you see this? https://casino.guru/amonbet-casino-review#tab=js-tab-reputation VPN might be needed though. The casino is not licensed in the UK; it is not licensed at all, to be specific.

When it came to withdrawal, I tried to add another card due to losing my other, bank supplied me new card for same account, wouldn't let me add card, had to contact support, advised me to do bank transfer instead, which I did, it came off my casino balance but then cancelled, Then said I had to verify account, I've sent everything required even statement showing deposits made, drivers license, bank card, proof of address, proof of tele no. and email address, they keep moving goal posts, its like stalling tactics, they keep sending me messages asking me to make more deposits and to use my bonus though

Hope you got sorted, as I'm going through same issues

I see things are getting worse, and I'm sorry to hear that. In my opinion, it is understandable that the casino would be more demanding due to the lost card. If you want to use a new card, you will usually need to pay a small deposit and provide proof of ownership of the new payment method. However, you mentioned that the bank transfer had failed too.

Given the circumstances, I don't see why you should use bonuses or make larger deposits. Is it possible that bonuses are just ordinary promotions that you would receive anyway, and that deposits are a way for you to increase your withdrawal limits?

I honestly can't think of another reason.

Just noticed that my bank account has had 2 deposits made from Amonbet86 for approx £25 each, which I believe is the return of the deposits I made on the 11th Jan?

How did they manage that when they said that I could not withdraw my winnings due to card no. Change, They must have got my new card number off the photo I sent them, which they said wasn't enough proof to make the withdrawal

Just sent amnobet this email,

I've just checked my bank account balance and you have made 2 deposits of approx £25? Why have you made these deposits, You must have got bank card number off the bank card image I sent you to verify my identity, due to the fact that as I stated my bank card number had changed, so my old card number was no longer valid,

  If you can make a deposit to my bank using new card details then why is it not possible for me to make a withdrawal 

T

This is a screenshot of balance and dep made also cancelled withdrawal

Hope this helps

Yea I just won €1000 on Amonbet, but they won’t pay me… just rejected the withdrawal

It's started to get me worried about the amount of identification they are asking for, it seems it is never enough, driving licence, bank card, utility bill, my problem is that I lost my bank card which I used to make deposits to casino account, bank replaced it, so card number change, I have proved this. They keep asking for pic of original card which I used to make deposits?

Only this morning I've received this email

Dear Reg,

​

​Please upload into your account ("Verification" tab) a photo of the front side of your bank card (****2805) used for deposits with the name, expiry date, the first 6 and last 4 digits visible.

In case you don't have a plastic bank card (or your name is not written on it), please upload a PDF bank statement showing your full name and the card digits. You can request such document at your bank.

As we are a licensed casino, we are obliged to follow the rules of our license. Because gambling is a highly regulated sphere in all countries of the world. Verification becomes obligatory in some cases. According to our Terms and Conditions which you accepted by registering your account, your account must be verified. Our casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity.

All payment methods (which you used during the last 6 months) must be verified.

They even made deposits into my bank account using new bank card details I sent, but won't say why?

Now my bank fraud dept have contacted me asking why I am asking for statements etc. Showing my previous card number, which was lost, I explained the situation to them with regards casino, And what they are asking me to send to them, They immediately said do not send nothing more to them! As what they are asking for is highly irregular, they did a check on deposits I made to them and said there's no traceable ip address? for money transfers I made to them

The situation is getting really worrying now, especially to the amount of personal information they are asking for, they know every about me, right from my photo ID, utility bills, bank card, numerous statements which show where I work and every one I've received and paid, Dob, My bank fraud dept have contacted me today wondering why I'm asking for statements etc. showing bank card numbers and transfers, Bank statements do not show card numbers only account numbers, sort code, name and address, I explained why I'm asking for information and told them it's for casino, They ran some checks on transactions made between us, I told them about all the ID and personal information, I have sent for verification, they have told me not to send nothing more, As the amount sent is way more than necessary to start cloning my identity,

Well, I'd say your bank is perhaps unfamiliar with the situation and perhaps acts on the fact that the casino lacks a UKGC license, so it was suggested that you stop cooperating on providing KYC or banking details (cards included) to the casino.

The thing is that the casino may say that without progressing further with the verification process, the money can't be paid out. To be honest, the casino has experienced a significant drop in its Safety Index. There is a chance that even upon cooperation with the casino, the money won't arrive.

Hello, can you provide more details, please?

In any case, considering the recent incidents at this casino, it's best to steer clear.