Тегления на rtbet (страница 16)

I can't say I understood it clearly. Many casinos don't allow withdrawals if you have an active bonus, for example. Did you ask them for an explanation? In my opinion, you want me to explain something the casino should do.

When the bonus is unlocked it becomes a real balance, in fact they authorized my first withdrawal without any problems. After that, they placed a block on the withdrawals, providing as a response that they had blocked them for 'security' reasons (I placed the handwritten message from support above). They no longer respond to any emails about it. I honestly don't need your explanations, the situation is clear: the admins can't stomach the fact that for their insipid bonus of €100 I have unlocked a higher real balance and they have illegally blocked (yes, ILLEGALLY, let's stop using quotes and italics) my withdrawals. They can write whatever they want on the T&Cs, but those bonuses bring them a lot of money from people who without them, would play elsewhere, so there's no point in being mafiosos when once in a blue moon a player manages to unlock them.

Non posso dire di averlo capito chiaramente. Molti casinò non consentono prelievi se hai un bonus attivo, ad esempio. Hai chiesto loro una spiegazione? Secondo me, vuoi che ti spieghi qualcosa che il casinò dovrebbe fare.

Quando il bonus viene sbloccato diventa saldo reale, di fatto mi hanno autorizzato senza problemi il primo prelievo. Dopo di quello, hanno posto un blocco sui prelievi fornendo come risposta che li avevano bloccati per motivi di ‘sicurezza’ (ho posto sopra il messaggio autografo del supporto). Non rispondono più a nessuna email al riguardo. Non ho francamente bisogno di tue spiegazioni, la situazione è chiara: gli admin non digeriscono che per il loro insulso bonus di 100€ abbia sbloccato un saldo reale superiore ed hanno bloccato illegalmente (esatto ILLEGALMENTE, smettiamola di usare virgolettati e corsivi) i miei prelievi. Possono scrivere quello che vogliono sui T&C, ma quei bonus portano loro tantissimi soldi di persone che senza di quelli, giocherebbero altrove, quindi non esiste fare i mafiosi quando una volta ogni morte di Papa un giocatore riesce a sbloccarli.

Ok, I'll try again, thanks.

UPDATE: Complaint created thanks, I hope there is a serious consideration of the issue since from the exchanges made here in discussion it seems that it is almost normal that the rooms can block the balance resulting from the unlocking of the deposit bonuses in real balance. I am sure however that it was only my impression. I will update everyone on the developments, I will be happy to make a donation to the forum if it should prove useful for the resolution of the case. See you soon.

Ok, riprovo, grazie.

AGGIORNAMENTO: Reclamo creato grazie, spero ci sia una considerazione seria della questione visto che dagli scambi effettuati qui in discussione sembra che sia quasi normale che le room possano bloccare il saldo sortito dallo sblocco dei bonus deposito in saldo reale. Sono sicuro però che sia stata solo una mia impressione. Aggiornerò tutti sugli sviluppi, sarò lieto di eseguire una donazione al forum se dovesse rendersi utile per la risoluzione del caso. A presto.

Hello.

I see. Well, if you feel the official complaint solves nothing, do not expect any changes, though. That's it. 🙁

A fair question: do you expect players to read months of forum posts and your history or check up on the complaint and the Safety Index? By submitting the complaint, you actually help others and also us investigating the casino. There is not such potential on the forum.

Kindly read the guide section to get familiar with the principles.

https://casinoguru-it.com/guide 👈

Your response seems like you have not read a single one, which is ok, but usually ends the very same way. People are quick to criticize but very often do not bother reading the basics. We can then go through the details if you want.

Hello,

I'm glad it worked out. Well, the complaint depends on your proofs and ability to explain the problem, which I leave solely for the complaint because the more you write here, the more complex the situation appears and the further we get from your initial post.

For example, security reasons you just mentioned for the first time usually have not much to do with balance conversion, rather than with account closure, balance voiding, and complete silence afterwards. Since I'm having a hard time following your issue, I won't comment further. I think it is better this way; Nick will instead provide the guidance.

Of course, if you need anything, just reply to me.

Dear Radka, thank you for your reply. I have created the complaint and although I believe I have clearly explained the situation without any gray areas, I believe it is appropriate to cease further communication regarding my case here. Thank you for fixing the bug regarding the creation of complaints, it was the only reason I exposed my story here on the thread.

Gentile Radka, grazie per la risposta. Ho creato il reclamo e, sebbene sia convinto di aver spiegato chiaramente la situazione senza nessuna zona d'ombra, credo sia conveniente cessare ulteriori comunicazioni riguardanti il mio caso qui. Grazie per aver risolto il bug relativo alla creazione dei reclami, è stata l'unica ragione per cui ho esposto la mia storia qui sul thread.

Anytime. Best of luck with the complaint.

the more I read about this, the more I am convinced that I chose the right casino Kent, they withdraw everything quickly and accurately

чем больше такого читаю,тем больше убеждаюсь что правильно выбрала казино кент,выводят все четко и быстро

Glad to hear that. Surely other players will appreciate more details shared in this thread 👈👈

Thanks!

And think that RTbet is rated VERY SAFE by this portal… 😅 I don't know what the parameters of these classifications are, the only thing I hope is that complaints work with this casino, in that case the classification would make sense.

E pensa che RTbet viene valutato MOLTO SICURO da questo portale… 😅 Non so quali siano i parametri di queste classificazioni, l’unica cosa che mi auguro è che i reclami funzionino con questo casinò, in quel caso la classificazione avrebbe un senso.

Sorry for interrupting; just a few tips: the answers are written around the website. I would start with "Safety Index explained" 😎

https://casino.guru/rtbet-casino-review#tab=js-tab-reputation

How we review casinos:

https://casino.guru/our-casino-reviews

Complaints results:

https://casino.guru/complaints/all

Let me know if you wonder about anything else, please.

And once more - best of luck with the complaint!