RedStar Casino - обща дискусия

Hello casino guru... I have a problem in this casino, for the first time I have it but it seems unfair... I made a withdrawal to one of my cards, which the casino approved, the amount of 100 USD... but that amount was never reflected on my card... despite showing them account statements and explaining by email that the payment never arrived, in the end I was left losing that money...

And they have not refunded me, and I think it is a mistake that they should take responsibility for...

Also say that I am verified and that I have been in the casino for a long time, that I have made other withdrawals through btc without any problem, but on this occasion despite them saying that the payment was completed to a virtual MasterCard with which I deposited, I never received the money...

And I gave them proof of that and nothing yet... it's been more than 10 days this happened from the 21st when the withdrawal was considered complete... and nothing to date.

Hola casino gurú...tengo un problema en este casino, por primera ves lo tengo pero me parece injusto...hice un retiro a una de mis tarjetas , la cual el casino dió por aprobada, la cantidad de 100 USD...pero nunca se reflejó en mi tarjeta dicha cantidad...a pesar de mostrarles estados de cuenta y explicar por correos que no llegó nunca el pago, al final me he quedado perdiendo ese dinero...

Y no me han echo una devolución, y yo creo que es un error que ellos deben hacerse responsable...

Además decir que yo soy verificado y que llevo tiempo en el casino, que sí he echo otros retiros a través de btc sin problema ninguno, pero en esta ocasión a pesar de ellos decir k el pago fue completado a una tarjeta virtual MasterCard con la cual deposite, nunca recibí el dinero...

Y les di pruebas de eso y nada aún...ya van más de 10 días esto ocurrió a partir del día 21 cuando se dió por completado el retiro...y hasta la fecha nada.

Hey there.

I must say you should be more careful while finding a casino to play in, have you checked the review?

https://casino.guru/red-star-casino-review#tab=js-tab-reputation

Well, what's dome it's done, so for now you can submit a complaint, but the way I see it, you have lost the balance, right? It's unfortunate the withdrawal was somehow delayed, still, the casino is hardly responsible for your losses. Don't you think?

Anyway, feel free to learn how the complaint process works, by reading this article. Event the complaint must follow certain rules.

Let me know, what you think about that.