Dogsfortune Casino - обща дискусия

Dogs Fortune is not a casino, its a fake website with fake license. They dont pay winnings. To nobody. it happened to me, it happens to all the players.

In my case everything was fine until I decided to cash out my winnings. It was not too much, 250 euros. Account is verified, no foul play.

Support closing the chat every time I was trying to ask them about my request. Emails are not responded.

I will never get back my winnings, I know it but I write to protect other players. Dont make my mistake. I didnt check them well before my deposit So I checked with my own money.

Hi there.

The rating could be better, that's obvious.

The best thing you can do for now is to update the complaint. Use this link, please.

Sadly, almost all complaints were ignored by the casino. You should find yourself a better site to play in.🙏

On 03/03/2024 I registered with the bookmaker "Dogsfortune", uploaded documents and successfully passed verification. After that, I made a deposit and received a bonus on my first deposit. After wagering the bonus, I tried to withdraw some of the money, but the money came back. When I asked why this was happening, the support service replied that the document that confirms my address (electricity bill) had expired and I needed to upload a new document in English. I live in Germany and all organizations send me documents in German. When registering, I indicated the address in German, the electricity bill that was verified for me was also in German. I don’t understand why such a requirement arose and whether it is legal. The support service does not respond to my emails. 755 euros are hanging in the air.

03.03.2024 я зарегистрировался в букмекерской конторе"Dogsfortune", загрузил документы и успешно прошел верификацию. После этого я сделал депозит и получил бонус на первый депозит. После отыгрыша бонуса я попробовал вывести часть денег, но деньги вернулись обратно. На мой запрос почему так происходит, служба поддержки ответила, что закончился срок действия документа, который подтверждает мой адрес(счет за электричество)и нужно загрузит новый документ на английском языке. Я живу в Германии и все организации присылают мне документы на немецком языке. При регистрации я указал адрес на немецком языке, счет за электричество, который мне верифицировали, тоже был на немецком языке. Не понимаю, почему возникло такое требование и законно ли это. На мои письма служба поддержки не отвечает. 755 евро висят в воздухе.

I'm really sorry about this whole situation, and unfortunately, our complaint team is not able to help due to the fact that this casino is not willing to cooperate, as Veronika wrote in your complaint.

This usually happens in a casino with a low safety index and without an official license.🤷‍♀️

Please try to be more careful and select casinos where you can feel more safe.🙏

Thank you

Спасибо