Wazbee Casino - Играчът иска възстановяване на сумата поради оспорване на акаунта.

Dear denispyth,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wazbee Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you verified your account in the casino?
• Have you spent the balance you deposited in the casino?
• Please note that the PDF you submitted is illegible. Could you please forward the original email communication with the casino regarding your refund request and the casino's security department?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hello Thomas,

1. The account has been verified.
2. Yes, the balance was spent but irrelevant as long as the deposit transactions were breached primarily from them by the fact that the security breach against gambling deposits was formed and the use of the merchant called Apperator, which is actually Helpersm pro. If I had withdrawals at Wazbee, there would be a deposit-withdrawal damage.
3. I will resend the document proving that it is this merchant in pdf format again. In addition, the communication initiated by me has not been answered by them for almost 2 months.

Buna ziua Thomas , 

1. Contul a fost verificat . 
2. Da,soldul a fost cheltuit dar irelevant atata timp cat tranzactiile de depunere au fost incalcate in primul rand de la ei prin faptul ca s-a format bresa de securitate impotriva depozitelor de jocuri de noroc si folosirea comerciantului numit Apperator , care este de fapt Helpersm pro . Daca aveam retrageri la Wazbee se forma prejudiciu depuneri-retrageri .
3. O sa retrimit documentul prin care atest dovada cum ca este vorba de acest comerciant prin format pdf din nou. In plus si comunicarea initiata de mine fara raspuns din partea acestora de 2 luni aproape . 

Sorry for the re-answer, but I don't know why the pictures of the bank confirmation aren't uploading.

Ma scuzati pentru re-raspuns dar nu stiu din ce motiv nu se incarca pozele cu confirmarea bancara .

Dear denispyth,

If you deposited in the casino and risked your funds by gambling, you should be responsible for any losses and eligible for any legitimate winnings in our view.

The issue you are describing doesn't warrant a refund of funds that were played down.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.