Spin247 Casino - Тегленето на играча е забавено.

Payment requested on December 7th. Was confirmed today 9.12 but has not yet arrived. Since it is a payment with Bitcoin and the amount should be in my account after a very short time, this was not the case as last time but took more than a month, I kindly ask for your help again. It cannot be that such a casino can violate its own Terms and Conditions and players are so perverted.

Auszahlung beantragt am 7.12. Wurde heute 9.12 bestätigt aber kam bis jetzt nicht an. Da es sich um eine Auszahlung mit Bitcoin handelt und der Betrag nach ganz kurzer Zeit auf meinem Konto sein müsste dies aber wie bereits beim letzten Mal nicht der Fall war sondern mehr als einen Monat dauerte bitte ich ganz freundlich und erneut um eure Hilfe. Es kann doch nicht sein das ein solches Casino so mit gegen die eigenen AGBS verstoßen kann und Spieler so veraeppelt werden.

Dear dodo123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. A successful withdrawal request does not guarantee a withdrawal will be sent. Sometimes casinos do a routine gameplay check before any withdrawal is processed and sent to you, which can cause delays.

It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards,

Kristina

My withdrawal has been confirmed and the casino will inform you that withdrawals will be completed after 2 days. A withdrawal via Bitcoin doesn't take 14 days either, so I kindly ask for your help

Meine Auszahlung würde bestätigt und das Casino teilt mit das Auszahlungen nach 2 Tagen abgeschlossen sind. Eine Auszahlung über Bitcoin dauert ebenfalls keine 14 Tage also bitte ich höflich um ihre Hilfe

Please also note the last complaint against Spin 247 as the payout took more than 4 weeks, which is definitely not that normal for a casino

Bitte ebenfalls die letzte Beschwerde gegen Spin 247 beachten da hat die Auszahlung mehr als 4 Wochen betragen was definitiv nicht so normal für ein Casino ist

I am politely asking CasinoGuru to close the case as I received my money today. I thank you for the help.

Regards

Domenik

Ich Bitte CasinoGuru höflich um die Schließung des Falles da ich mein Geld heute erhalten habe. Ich Danke für die Hilfe.

Grüße

Domenik

Awesome news, dodo123. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.