RioBet Casino - Играчът е изправен пред забавено оттегляне от Rio Bet.

I am here to ask for help with this damn Rio Bet; it's a fraud. I've had money pending for over 24 hours and they just keep telling me to wait.

They don't resolve anything, people, so get off this platform that's just stealing from its users.

Estou aqui pra pedir ajuda essa desgraça dessa Rio bet e fraude Estou com dinheiro pendente a mais 24h eles só fala esperar

Não resolve nada gente então sai dessa plataforma que só está roubando os usuários

Hello Ailtonsilvarbs,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with RioBet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Everything they asked me to do has been verified and it's very stressful and very inconsiderate of the users. I trusted the platform because of its good reputation and it has an excellent security index.

Esta tudo verificado tudo que eles pediu eu fiz e muito estressante e muita falta de consideração com os usuários pocha eu confiei na plataforma pela reputação com boa avaliação tem um índice de ótima segurança agente confia pega o dinheiro aplicar na plataforma pra depositar e rápido mais pra saque leva muito tempo e dinheiro suado esse dinheiro que fiz saque foi um pouco do que eu perdi

I really hope you sort this out as soon as possible so that I can come back here and take down everything I've said about this Rio bet

Espero muito que resolva isso aí mais rápido possível pra que eu possa voltar aqui e retirar tudo que falei sobre essa Rio bet

I cashed in my money in reais, not with bonuses. I don't accept bonuses to play, I only play with my money in reais.

Eu acomulei meu dinheiro em reais não com bônus não aceito bônus pra jogar só jogo com meu dinheiro em reais

Who the fuck is responsible for the platform? So far they haven't selected my case. Is it possible they'll have to take legal action to resolve this disgrace?

Quem é o responsável pela plataforma porra até agora não selecionou meu caso será possível tem que entrar com ação judicial pra resolver essa desgraça

This GURU has to analyze these platforms that are saying that they have an excellent reputation, but in fact that's not the case look at Rio bet's performance I just want my money back.

Esse GURU tem que analisar essas plataforma que estão dizendo que excelente tem uma reputação ótima na verdade não é bem assim olha aí o desempenho da Rio bet eu só quero meu dinheiro de volta

Come and tell me that this disgrace of Rio bet is the safest place to go to hell with this disgraceful platform.

Vem mim dizer que essa desgraça da Rio bet é casa mais segura vai pro inferno com essa plataforma desgraçada

it's very embarrassing that there's no answer and it's complicated I'm going to sue this company it can't be on the air lezing people

e muito constrangimento isso não dá resposta e complicado isso vou processar essa empresa ela não pode esta no ar lezando as pessoas

You're a bunch of thieves I've only ever fallen for scams unfortunately

Vcs são fraude bandos de ladrão eu só cai em golpes infelizmente

Hello Ailtonsilvarbs,

The timer at the top of the complaint page indicates how much time each party has to respond. As mentioned in my initial response, any withdrawal may take up to 14 days; until then, we recommend waiting.

Additionally, please refrain from using harsh language on our platform, as any additional use of it will result in your account being banned.

Let us know if the withdrawal process exceeds 14 days.

Regards,

Nick

Dear Ailtonsilvarbs, 

Based on your post on our forum I will now mark your complaint as 'resolved' in our system. Thank you for confirming the outcome. If you ever face any challenges with this or any other casino in the future, please don’t hesitate to reach out to our Complaint Resolution Center. We’re always here for you. 

As you know, our services are completely free, and we don’t accept any gratuities. But if you could spare a moment to share your experience with our services on Trustpilot, it would mean a lot to me. Here’s the link: https://www.trustpilot.com/evaluate/casino.guru. Your honest review and any suggestions for how we can improve would be incredibly valuable, not just for us, but also for others who might need help with online casino-related issues. 

Thank you so much for your time. 

Best regards, 

Casino.Guru