BetWorld247 Casino - Играчът се бори да изтегли печалбите си.

Good evening,

Despite negative experiences, I played again at this dubious casino and made a bet in the sports betting area.

Now I'm trying to make a withdrawal, but I'm just kidding. I can only pay out via bank transfer, the minimum amount for this is € 50, that's no problem. But the maximum amount that I can withdraw is a proud € 20 without any point. That means I cannot initiate a payout because I am being ripped off from the start.

My customer account is fully verified. It won't be because of that. I'm a little pissed off because the casino doesn't even have a live chat to fix my problem.

So I open this ticket with the hope of getting this meager amount paid out as quickly as possible.

Guten Abend,

ich habe bei diesem dubiosen Casino, trotz bereits negativer Erfahrungen noch einmal gespielt und beim Sportwetten Bereich eine Wette getroffen.

Nun versuche ich eine Auszahlung zu tätigen, werde aber einfach verarscht. Ich kann nur über Banküberweisung auszahlen, der minimale Betrag hierfür liegt bei 50€, ist ja kein Problem. Aber der maximale Betrag den ich auszahlen lassen kann liegt ohne Sinn bei stolzen 20€. Das heißt ich kann keine Auszahlung in die Wege leiten, weil ich vornherein verarscht werde.

Mein Kundenkonto ist vollständig verifiziert. Daran wird es nicht liegen. Ich bin ein wenig sauer darüber, weil das Casino nicht einmal einen Livechat hat um mein Problem zu beheben.

Daher öffne ich dieses Ticket, mit der Hoffnung, diesen läppschen Betrag schnellstmöglich ausgezahlt zu bekommen.

Dear iBublik,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Since I'm sure it's just a mistake on the website, could you please advise if you have tried communicating this issue with the casino directly? Have you actually tried to place a withdrawal inside your account?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Good day,

I have opened a ticket with BW247. My withdrawal limit has been increased to € 50. This is not a bug, according to the casino, my withdrawal limit was automatically set by the system based on my deposits.

In my opinion, this is complete nonsense, as I now have to divide my "small win" of € 250 into five payouts. According to the casino, you can only make three withdrawals a week. It's all very suspect. My first payout hasn't been processed either.

Unfortunately, I only read in retrospect that this casino has payment problems and would therefore like to know from a representative of the casino what the point is that I have to pay out € 250 over two weeks. That is really not a large amount.

Guten Tag,

Ich habe ein Ticket geöffnet bei BW247. Mein Auszahlungslimit wurde auf 50€ angehoben. Es handelt sich um keinen Fehler, laut dem Casino ist mein Auszahlungslimit automatisch vom System vergeben worden, basierend auf meine Einzahlungen.

In meinen Augen ist das kompletter Unfug, da ich meinen "kleinen Gewinn" von 250€ jetzt in fünf Auszahlungen stückeln muss. Laut Casino darf man in der Woche nur drei Auszahlungen vornehmen. Das ist alles sehr suspekt. Meine erste Auszahlung wurde auch noch nicht verarbeitet.

Ich habe leider erst im Nachhinein gelesen, dass dieses Casino, Zahlungsprobleme aufweist und würde daher gerne von einem Vertreter des Casinos wissen, was das für einen Sinn hat, dass ich 250€ auf zwei Wochen verteilt auszahlen muss. Das ist wirklich kein hoher Betrag.

Thank you very much, iBublik, for providing all the necessary information. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Dear iBublik,

I’ll be taking care of your complaint from now on. I’ll contact the casino and see if I can help.

I would like to invite BetWorld247 Casino to join this conversation and participate in the resolution of iBublik's complaint.

We would like to ask BetWorld247 Casino to reply to this complaint. We are extending the timer by 10 days. If the casino fails to respond in the set time frame, we will close this complaint as ‘unresolved’.

Dear iBublik,

Unfortunately, we still haven’t received any response from the casino. Could you please let us know if there’s been any progress since the last update we received from you?

Dear iBublik,

I’m extending the timer by 7 days. Kindly note that in case you don’t reply in the given time frame, I will have to reject your complaint.

Dear all,

Unfortunately, we’re forced to reject this case because BetWorld247 has stopped responding to our messages and questions. Without their cooperation, we’re not able to proceed with the investigation or suggest possible solutions.

The player can reopen this complaint anytime.