22bet Casino - Депозитът на играча е таксуван два пъти.

I made 3 deposits at this casino, one for €30, one for €40 and another for €50. The problem is that all these amounts were taken from my account in duplicate, and each charge was made by two different companies, techsolutions cy, which manages 22bet and by EuPago, which handles 22bet payments in Portugal . That is, deposit €30 and each of these companies took that amount (total €60).

From a total of €120 that were credited to the site, €240 was taken from my account and now everyone blames the other person.

Fiz 3 depósitos nesse casino, um de 30€ um de 40€ e outro de 50€. O problema é que foi-me retirado da conta todos esses valores em duplicado, sendo que cada cobrança foi feita por duas empresas diferentes, a techsolutions cy que é quem gere o 22bet e pela EuPago, que é quem trata dos pagamentos da 22bet em Portugal. Ou seja, depósito 30€ e cada uma dessas empresas tirou esse valor (total 60€).

De um total de 120€ qu foram creditados no site, foram retirados da minha conta 240€ e agora toda a gente atira a culpa para o outro.

Hello dankfo,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you do own an account in both of these casino? Did you contact both of them to ask for an explanation? Did you try to ask for a charge back at your payment provider?

Looking forward to your answer.

Regards,

Nick

Dear dankfo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.