Здравейте, акаунтът беше верифициран на 13 юли 2023 г. През това време редовно внасях пари и теглех малки суми. Проблемът възникна, когато спечелих по-голяма сума. Тогава казаха, че съм нарушил правилата. Открих нов акаунт, защото имах друг, но го затворих, защото загубих много и исках да си почина. При опит за влизане в стария акаунт се появи съобщение, че акаунтът не съществува. Не се свързах с казиното, преди да регистрирам нов акаунт. Вярвам, че ако наруша разпоредбите, акаунтът ми няма да бъде верифициран. Мисля, че проблемът е, че спечелих много и след това имаше проблем.
Hello, the account was verified on July 13, 2023. During this time, I regularly deposited money and withdrew small amounts. The problem occurred when I won a higher amount. Then they said I had broken the rules. I opened a new account because I had another one, but I closed it because I lost a lot and wanted to take a break. When trying to log in to the old account, a message appeared that the account did not exist. I did not contact the casino before registering a new account. I believe that if I broke the regulations, my account would not be verified. I think the problem is that I won a lot and then there was a problem.
Witam, konto zostało zweryfikowane 13 lipca 2023.Przez ten czas regularnie wpłacałam pieniądze i wypłacałam małe kwoty. Problem pojawił się kiedy wygrałam wyższą kwotę. Wtedy stwierdzili,że złamałam regulamin. Otworzyłam nowe konto, ponieważ wcześniej posiadałam inne, ale je zamknęłam ponieważ dużo przegrałam i chciałam zrobić sobie przerwę. Przy próbie logowania na stare konto pokazał się komunikat, że konto nie istnieje. Nie kontaktowałam się z kasynem przed rejestracją nowego konta. Uważam, że gdybym złamała regulamin to moje konto nie przeszłoby weryfikacji. Myślę, że problem tkwi w tym, że wygrałam dużo i wtedy pojawił się problem.
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