ЗАДЪЛЖИТЕЛНО ЛИ Е ТЕГЛЕНЕТО ДА СЕ ИЗПОЛЗВА СЪЩИЯ ФОРМУЛЯР КАТО ДЕПОЗИРАНЕТО? обяснявам

Until recently, when you deposited with a card and you won money that day and you wanted to make a withdrawal, the casino forced you to refill, that is, use the same card used in the deposit for withdrawals until the amount that was completed for days or weeks you had used before being able to request that said withdrawal go to another card and so on. making sure it was by law.

Well, less than a week ago I made a withdrawal of 400 euros and I don't know why, by default, a previous card that I had in another entity that no longer exists was clamped. Obviously I have requested the money because first it is clamped by default and does not exist, and also does not correspond to that rule of having to use the one you made the deposit to complete the amount you used from that last card. In short, Casino Barcelona asks me to contact BBVA to speed up the procedures, when I don't have a good deal with that entity since I don't work with them. What I can do?

Hasta hace nada cuando tu depositabas con una tarjeta y ganabas dinero ese día y querías hacer una retirada el casino te obligaba a rellenar , es decir, usar para la retiradas la misma tarjeta usada en el deposito hasta que se completara el importe que durante dias o semanas habías usado antes de poder solicitar que dicha retirada fuera a parar a otra tarjeta y demás. asegurándome que era por ley.

´Bien pues hace menos de una semana realicé una retirada de 400 euros y no se pq extraña razón por defecto estaba pinzada una tarjeta anterior que yo tenía en otra entidad que ya no existe. Evidentemente he solicitado el dinero porque primero está pinzada por defecto y no existe, y además no se corresponde con esa norma de tener que hacer uso de la que has hecho el ingreso hasta completar el importe que has utilizado de esa tarjeta última. En definitiva que casino Barcelona me pide que me ponga en contacto con BBVA para acelerar los tramites, cuando yo con esa entidad no tengo un buen trato desde que no trabajo con ellos. ¿ Que puedo hacer?

Hello,

since I do not fully understand the matter, I asked my colleague to get in touch with some testers, so you can communicate in Spanish about that.

Kindly give it some time 🙂

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If Casino Barcelona is redirecting you to BBVA, it is because you have already made the withdrawal and now it is a problem with the bank. If BBV received the money, it is because you have an active account, even if it is blocked by the bank, they will retain your income until the account can be unblocked. Tip: contact BBVA and ask them to refund the money or try to solve the problems you have in that bank account. Next time make sure you don't have bank accounts linked to your casino accounts if you don't use them. Hence the importance of always updating all data. Good luck.

Si casino Barcelona te está redirigiendo a BBVA es porque ya realizó el retiro y ahora es problema de la entidad bancaria. Si BBV recibió el dinero es porque tienes una cuenta activa, aún si está bloqueada por el banco te van a retener el ingreso hasta poder desbloquear la cuenta. Consejo: comunícate con BBVA y pide que hagan devolución del dinero o intenta solucionar los problemas que tengas en esa cuenta bancaria. Para la próxima vez asegúrate de no tener cuentas bancarias ligadas a tus cuentas de casino si no las usas. De aquí la importancia de siempre actualizar todos los datos. Mucha suerte.

Good thank you. But still no one answered me because it was sent to that account or card even if it was clamped by default when the deposit and others and the need that they assure me of first complying with the method and the depositor card has not been fulfilled. Anyway thank you very much

Bueno gracias. Pero aún asi nadie me respondió pq se mando a esa cuenta o tarjeta aunque estuviera pinzada por defecto cuando el ingreso y demás y la necesidad que me aseguran de primero cumplir con el método y la tarjeta depositante no se ha cumplido. Muchas gracias de todas formas

Partner, each casino has its terms and conditions (they may vary), I don't know exactly what the T&C of casino Barcelona are but it is important to read them. Maybe if you read them you will find the answer to your problem. I'll look into it anyway, if I find anything I'll let you know.

Compañero, cada casino tiene sus términos y condiciones (pueden variar), no sé precisamente cuales sean los T&C de casino Barcelona pero es importante leerlos. A lo mejor si los lees encuentres la respuesta a tu problema. Igual lo miraré, si encuentro algo te lo diré.

In their T&C it is that the withdrawal methods depend on the deposit method. That is to say that against that you cannot plead.

From what I see, your best option is to call (I assume you live here in Spain) and inform them that a withdrawal has been made to a card that you no longer use. If the answer is that you contact the bank, it is because, as I told you before, it is no longer the casino's problem, the casino complied in one way or another with the withdrawal.

That being the case, he insists with BBVA, I know it must be delayed but they have to give you some answer. If you need more help you can send me a message. Luck.

En sus T&C está que los métodos de retiro dependen del método de ingreso. Es decir que contra eso no puedes alegar.

Por lo que veo tu mejor opción es llamar (supongo que vives aquí en España) y comuniques que se realizó un retiro a una tarjeta que ya no usas. Si la respuesta es que te comuniques con el banco es porque como te dije anteriormente, ya no es problema del casino, el casino cumplió de una manera u otra con el retiro.

Siendo así, insiste con BBVA, sé que debe ser demorado pero alguna respuesta te tienen que dar. Si necesitas más ayuda puedes mandarme un mensaje. Suerte.