Възстановяване от Австрия, дължимо на novaforge ltd

I think Casino Guru should not permit such discussions, there was obvious malicious intent from the OP, it is people like you who are making the gambling industry more crap.

I am from the UK and I play in 3 Curacao licenced casinos and it would not occur to me to ask for a refund.

Sorry for the honesty

May I ask what you need this information for, please?

Do you experience some kind of issue?

Perhaps we could be able to help out.

If a player doesn't violate any of our terms, we have no reason to not allow it, actually.

On the other hand, we better learn what exactly has happened to everyone writing on our forum and perhaps help out with the situation, you know.

I didn't violate the terms and conditions, but the casino did in my case.

Ich hab auch nicht die bedingungen verletzt sondern das casino in meinem fall

If I had known from the beginning that they were cooperating illegally in Austria, I wouldn't have played there either, but I believed they had an EU license, which is why Austrian players could also register there.

Wen ich das von anfang an gewusst hätte das die in österreich illegal kooperieren hät ich dort auch nicht gespielt aber geglaubt habe sie haben eine eu lizenz weshalb österreischische spieler auch dort sich anmelden können

The complete case file for my complaint has already been submitted and I will post it here again later.

Der komplette fall meiner beschwerde ist bereits eingereicht und werde es hier dann nochmal reingeben

Hello, as far as I can conclude, you unintentionally played in a casino outside your national regulator and something has happened. Is this maybe related to your complaint request?

In any case, providing a bit of context would certainly help others understand your message a bit better.