1xBet Casino - обща дискусия

Hello, my 1xbet account has been blocked with more than 2700 dollars, I need help.

Hola me han bloqueado mi cuenta de 1xbet con mas de 2700 dolares necesito ayuda.

Everything that is happening to me is very disappointing, 1xbet is causing me emotional damage due to stress and frustration, everything was going well until I tried approximately 1 week ago to make a partial withdrawal of my funds and like many experienced that the 1xbet system had problems to withdraw by bank transaction which was confirmed by a chat operator, I agreed to wait a few days and suddenly while I was in a live bet, they blocked my account and told me to contact block, I sent them an email where I They said that I would send them my photo of my ID face up and backwards, and also a medical certificate from a psychiatrist where I certified that I do not suffer from gambling addiction, which I had to invest my time and money to obtain this certificate, I presented them by email to " block", and they respond to me today saying that the documents are not accepted by them, I tell them that I can give them the doctor's cell phone number so that they can certify the veracity of the document or call me to verify my information, but they do not respond to me, they have really damaged me emotionally because not only do I have the fear of losing the almost 2,700 dollars that I have in the account but they have made me spend more money to evaluate myself with a psychiatrist and invest my time to provide them with the documents they ask for, I need you to help me do Justice with me, my login is with my email.

s muy decepcionante todo lo que me esta pasando , 1xbet me esta causando un daño emocional por estres y frustracion , todo anduvo bien hasta que intente hace 1 semana aproximadamente hacer un retiro parcial de mis fondos y como muchos experimentaron que el sistema de 1xbet tenia problemas para retirar por transaccion bancaria lo cual me lo confirmo un operador de chat , quede en esperar unos dias y de pronto mientras estaba en una apuesta en vivo , me bloquearon mi cuenta y me dijeron que me comunicara con block , les mande un correo donde me dijeron que les enviara mi foto de dni cara y al reves , y tambien un certificado medico de un psiquiatra donde certifique que no sufro de ludopatia, lo cual tuve que invertir mi tiempo y dinero para obtener este certificado , los presente mediante correo electronico a "block" , y me responden hoy diciendo que los documentos no son admitidos por ellos , les digo que puedo brindarles el numero celular del doctor para que certifiquen la veracidad del documento o llamarme para verificar mis datos, pero no me responden , realmente me han dañado emocionalmente porque no solo tengo el temor de perder los casi 2700 dolares que tengo en la cuenta si no que me han hecho gastar mas dinero para evaluarme con un psiquiatra e invertir mi tiempo para brindarles los documentos que me piden , necesito que me ayuden a hacer justicia conmigo mi inicio de sesión es con mi correo .

Sorry to hear about your situation at this casino, and I hope that our team will be able to help you with this issue in your complaint.

Did you get any explanation from the casino's support what was the reason for rejecting the documents? Could it be because of the wrong format, I wonder?🤔 Usually, the pdf format is needed whenever submitting documents.

Please let us know about any updates from the casino, and I hope there will be a solution to the whole situation soon.