1xBet Casino - обща дискусия

The casino refuses to close my account, I talk to live support and when I request closure they leave me talking to myself. I don't know what else I can do because I don't want to use 1xbet anymore!!!

O cassino se recusa a fechar minha conta, eu converso no suporte ao vivo e quando solicito o fechamento eles me deixam falando sozinho. Não sei mais o que posso fazer porque não quero mais usar o 1xbet!!!

Hi, what answer do you get when you ask the casino to close your account ? Did you try to write to the official email about the closure ? 

However, if the only thing the casino does in this case is to cut you off and not communicate, it would probably be a good idea to file a complaint. 

What do you say ? 

Hello Jaro. So, they leave me talking alone in the chat, 3 times with 3 different agents this happened repeatedly, it seems to me to be company policy not to accept account deletion requests.

Yes, I also sent an email about 3 days ago and still haven't received a response.

Olá Jaro. Então, eles me deixam falando sozinho no chat, por 3 vezes com 3 atendentes diferentes isso aconteceu repetidamente, parece-me ser uma politica da empresa não aceitar pedidos de exclusão de conta.

Sim, eu enviei um email também faz uns 3 dias e até hoje não obtive resposta.

I don't think it's right for a casino to ignore such a request and it should be treated very seriously. I think in this case a complaint would be the best thing to try. What do you think? 

I don't think it's correct either. I'm going to think here, if I open a complaint it's because I really want to close the account.

Também não acho correto. Vou pensar aqui, se eu abrir reclamação é porque quero fechar a conta mesmo.

If you can't make it and the casino doesn't take your request into consideration, I don't think there's anything to think about. Anyway, I'll leave the final decision up to you. If you think you can make it with the casino on your own, I won't be pushing you into it. But we're here if you need us. 🙂

I've been playing for a long time and I have no problems. Casinos motivate you to play with them in many ways, thanks to bonuses, for which we are very grateful.

Jogo há muito tempo e não tenho problemas. Os casinos motivam-no a jogar com eles de várias formas, graças aos bónus, pelos quais lhes agradecemos muito.

Hi, pleased to see you have a good casino experience. As for bonuses, I would say that more and more players are playing with them less, as there are often issues with withdrawing or fulfilling the requirements. However, in this casino, have you succeeded yet ? Have you won any of the bonuses here ? 🙂

This 1xbet casino is the dirtiest I've ever seen!

I won a bet and they blocked my account for no reason, guys, run away from this 1xbet casino, I practically have to take legal action now!

Esse cassino 1xbet é o mais sujo que eu já vi!

Eu ganhei uma aposta eles bloqueou minha conta sem motivos, pessoal fuja desse cassino 1xbet, eu praticamente tenho que receber na justiça agora!

Hello, I made a withdrawal request at the casino more than 10 days ago and until today no payment has been made!!

account: 836994721

I have two withdrawals blocked!

Ola, fiz o pedido de saque no casino a mais de 10 dias e ate hoje nada de pagarem o dinheiro !!

conta: 836994721

estao com dois saques travados!

Negligence from 1xbet I have been waiting for two withdrawals since the 27th of April and so far nothing. They don't solve it, and the money is stuck on the platform, even though the withdrawal has already been processed, they don't release it. They are a fraud, stay away from this platform. 1xbet does not solve players' problems.

Descaso da 1xbet Estou desde o dia 27.04 esperando dois saques e até agora nada . Eles não resolvem ,e o dinheiro está preso na plataforma mesmo o saque já processado , eles não liberam. São uma fraude fiquem longe dessa plataforma. 1xbet não resolve problema dos jogadores.

I have the same problem, this platform is a fraud. It's a financial pyramid

Estou com mesmo problema, essa plataforma e uma fraude. É pirâmide financeira

Yeah, I'm still hoping to receive this money, but oh well!!! Many people in the same situation

Poise, na esperança ainda de receber esse dinheiro, mas ta foda!!! Muitas pessoas na mesma situação

There is a guy who helps to recover the money by searching for the Green club on Instagram. He charges a fee. But it's worth trying

Tem um rapaz que ajuda a recuperar o dinheiro procura no Instagram Green club. Ele cobra um valor . Mais vale a pena tentar

I looked and couldn't find it, what's the @?

Procurei nao achei, qual o @?

This site is cursed, this 1xbet is stealing money from Brazilians' accounts, the federal police are already after them

Esse site é maldito, esse 1xbet tá roubando o dinheiro das contas dos brasileiros, a polícia federal já está atrás deles

Hi, for the start I would say that we give casinos 14 days to sort out the withdrawal. 

However, from what I can see, you've already filed a complaint, so our team will have to wait to see if you get the money by then. 

Did the casino tell you why they haven't sent you anything yet? Have you already verified your account here? 

Let me know.

Hello, I wouldn't say right from the beginning that the casino is a scam. I see, and you also said, that your withdrawal was processed, so I firmly believe that the money will reach you. 

Anyway, have you been in contact with the casino and trying to find out what the situation is now ? We are giving them 14 days to sort the whole process out and send the money. Have you been able to verify your account here yet or was that not necessary ? 

I would try to be patient and if nothing changes then our team will try to help you since you have open complaint. 👍

I have sent numerous messages and emails and they do not respond to my problem and I still have my money stuck on the platform.

Já mandei inúmeras mensagens e e-mail eles não dão uma resposta para meu problema e continuo com o dinheiro preso na plataforma.