OKBet Casino - Тегленето на играча се забавя, проблемите с акаунта продължават.

I registered on this website this morning. It gave me 87 rent, I played, and then I had to wager about 6000 or so I eventually got it to about 30000 or so, it then told me that I needed to make a payment of 350 year end. So that it could basically take me app to VIP one and I'd be able to withdraw the funds, I then made this deposit and then told me, okay, I have access to the funds, I haven't been able to withdraw it now, it is telling me that I need to make an additional payment. Of 800I then contacted them and asked them if they can reverse it instead, they were rude to me and basically told me, I need to click on some funny link. And basically asked me if I used Telegram or Facebook. And that's when I got up at weary about whether this site was legit or not. I've asked them to reverse it. They've told me that I need to go to the police and just make open up a case because I had said that they seemed scammed or anything like that. They're not responding to my texts now at all. And they using legits like o. T. Logins, Will you basically purchase this on your bank and that's normally the the the voucher that I use on everything that I use. So I literally just want my friends back. And they keep asking me if I am on Telegram. Or on Facebook. I also online have not been able to remove my bank account number from the website.It's not allowing me

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Chezington,

thank you for submitting your complaint. I regret to learn of the negative experience you encountered with OKBet Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Could you please provide the website exact address for this casino?
• How many deposits did you make in total, please?
• Have you been asked to pass KYC verification, please?

It is advisable to exercise caution regarding the casino's request. There is a possibility that this casino may be fraudulent and not the genuine OKBet Casino. Please provide the requested information while refraining from sharing any personal details with this site at this time.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Katarina

Hi Kat

Ye

This is the link that was sent to me by a friend who was than going to get a bonus for referring a friend (I immediately told her not to make any deposits because I seem to have been scammed)

I purchased 2OTT ouchers from FNB,iv attached these details. Iv also attached a screen shot of the payments reflecting on the OK-Bets website aswell as the communication with them. I contacted OTT company and the advised me that both my vouchers were deposited into Hollywood bets by a different party. and Hollywood told me they can't give me the client info I have to go to the police station

Dear Chezington,

thank you for your reply and updates.

• I regret to inform you that the screenshots you sent were too blurry to be legible. Could you please resend them to [email protected]?
• Furthermore, to confirm that this is indeed the fraudulent website, could you please provide the URL you used to access it?

Kindly notify me here in the thread once the email has been sent.

Looking forward to your reply,

Katarina

Dear Chezington,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Katarina
Casino.Guru