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casinobtc.bet and 4crowscasino do not pay out my winnings. He insists on not using a different excuse every time to pay.

casinobtc.bet und 4crowscasino zahlt meine Gewinne nicht aus. Er besteht darauf, nicht jedes Mal mit einer anderen Ausrede zu bezahlen.

Dear Hakan,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?

Please understand, without verifying your account, you won’t be entitled to any withdrawals. However, I believe we will be able to help you to resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

I want to withdraw my winnings from my 4crowscasino account by bank transfer, there is no problem with me. They don't want to pay trouble

4crowscasino hesabimdaki kazancimi banka havalesi ile çekmek istiyorum hiç bir sorun yok benim ile. Sorun ödemek istemiyorlar

Could you please advise if your account has been fully verified? Thank you very much.

Account verification not a problem .casinobtc.bet needs to know where the problem is coming from and needs to tell me.

Kontoüberprüfung kein Problem .casinobtc.bet muss wissen, woher das Problem kommt und muss es mir mitteilen.

Thank you very much, Hakan, for providing all the necessary information. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Hakan,

I looked at your complaint and will do my best to help you. I would like to invite 4 Crowns Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

We would like to ask the 4 Crowns Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

4crowns casino My withdrawal canceled again came back to casino account

4crowns casino Mein auszahlung storniert wieder casino Konto zurück gekommen

I apologize, but since we haven’t received any response from the casino regarding the issue, we can not continue resolving this complaint and we are forced to close it as ‘unresolved’.

I am very sorry I couldn't help more, but at least closing this complaint as unresolved will negatively influence the Casino's rating and other players can read about your experience in our review.

I hope you won't come across a problem like this again.

The Casino can ask to reopen this complaint anytime.